How to write a feature request for developers

Ruben Buijs
Ruben Buijs
November 7, 2023
How to write a feature request for developers

Table of contents


What is a feature request?

A feature request is a suggestion or proposal made by a user or customer of a software product, like ProductLift, to add a new feature or improve an existing one. It is a way for users to communicate their needs and desires to the development team. Feature requests can range from small enhancements to major functionality changes. They are an essential part of the product development process as they help prioritize and shape the roadmap of the product.

Why are feature requests important?

As the Product Manager of ProductLift, I understand the significance of feature requests in the development process. Feature requests serve as a valuable source of feedback and insights from our users, allowing us to identify their needs and prioritize the most impactful enhancements. By actively listening to our users' suggestions, we can ensure that our product aligns with their expectations and remains competitive in the market. Additionally, feature requests provide an opportunity for us to engage with our user community, fostering a sense of collaboration and ownership. Implementing best practices in handling feature requests enables us to deliver a seamless user experience and build long-lasting relationships with our customers.

How to write an effective feature request?

Writing an effective feature request is crucial for ensuring that your ideas and suggestions are properly communicated to the developers. ProductLift provides a comprehensive platform for prioritizing, managing, and tracking feature requests, making it easier for both product managers and developers to collaborate. When writing a feature request, it is important to clearly define the problem or need that the feature addresses. This can be done by providing specific examples, user stories, or data to support your request. Additionally, proposing a well-thought-out solution and explaining the potential benefits and impact of the feature can greatly improve the chances of it being implemented. Lastly, providing any additional supporting information, such as mockups, wireframes, or relevant documentation, can help developers understand the request more effectively. By following these guidelines, you can increase the likelihood of your feature request being prioritized and implemented by the development team.

Understanding the Developer's Perspective

The role of developers in the feature request process

As a developer, my role in the feature request process is crucial. I am responsible for understanding the needs and requirements of our users and translating them into actionable development tasks. I collaborate closely with the product team to ensure that the proposed features align with our product vision and roadmap. Additionally, I play a key role in evaluating the feasibility and technical implications of each feature request. It is important for me to have a clear understanding of the problem or need that the feature request addresses, as well as any supporting information or user feedback. By working closely with the product team and leveraging my technical expertise, I strive to deliver high-quality features that meet the needs of our users.

Common challenges faced by developers

As a developer, I often face a number of challenges when it comes to handling feature requests. One common challenge is the lack of clear and detailed information provided by the requester. It can be frustrating to receive vague or incomplete feature requests, as it makes it difficult to understand the problem or need that the requester is trying to address. Another challenge is managing the expectations of the requester. Sometimes, the requester may have unrealistic expectations or may not fully understand the technical constraints and limitations. This can lead to misunderstandings and delays in the development process. Additionally, prioritizing feature requests can be a challenge, especially when there are limited resources and competing demands. It requires careful consideration of various factors such as the impact on existing functionality, the potential value to users, and the feasibility of implementation. Overall, addressing these challenges and effectively managing feature requests is crucial for ensuring a smooth and efficient development process.

Tips for communicating with developers

When it comes to communicating with developers, there are a few key strategies that can greatly improve the effectiveness of your feature request. First and foremost, it's important to provide clear and concise information about the problem or need that your feature request aims to address. This includes providing specific examples and use cases to help developers understand the context and potential impact of the requested feature. Additionally, it's crucial to be open to feedback management and collaborate with developers throughout the process. This means actively listening to their suggestions, addressing any concerns they may have, and being willing to iterate on your initial feature request based on their input. By fostering a collaborative and communicative relationship with developers, you can greatly increase the chances of your feature request being prioritized and implemented.

Structuring a Feature Request

Defining the problem or need

When defining the problem or need for a feature request, it is important to clearly articulate the pain point or opportunity that the feature aims to address. As a ProductLift user, I understand the value of providing a detailed description of the problem, including any relevant data or customer feedback. This helps the developers at ProductBoard gain a deeper understanding of the issue and its impact on users. Additionally, I find it helpful to prioritize the problem based on its severity and frequency of occurrence, using a framework like the Eisenhower Matrix. By clearly defining the problem or need, I can ensure that the feature request is focused and aligned with the overall product vision.

Proposing a solution

When proposing a solution in a feature request, it is important to provide clear and detailed information. Start by clearly defining the problem or need that the feature request aims to address. This can be done through a concise description or by using bullet points to outline the key issues. Once the problem is defined, propose a solution that addresses the identified challenges. It is helpful to provide step-by-step instructions or a flowchart to illustrate how the proposed solution would work. Additionally, consider including any relevant examples or use cases to further support the proposed solution. By providing a well-thought-out solution, you can help developers understand the desired outcome and make informed decisions during the development process.

Providing supporting information

Providing supporting information is crucial when writing a feature request. It helps developers understand the context and importance of the requested feature. One way to provide supporting information is by including design options. This can include wireframes, mockups, or visual examples that illustrate how the feature could look and function. Additionally, providing user stories or scenarios can help developers understand the potential impact and value of the feature. By including relevant supporting information, we can ensure that developers have all the necessary details to evaluate and prioritize the feature request.


Importance of clear and concise feature requests

As a user of ProductLift, I understand the importance of clear and concise feature requests. When submitting a feature request, it is crucial to provide detailed information about the desired functionality or improvement. This helps the developers at ProductLift to fully grasp the problem or need and propose an effective solution. Clear and concise feature requests also enable the development team to prioritize and plan their work efficiently. By clearly articulating our requirements, we can ensure that the final product meets our expectations and aligns with our business goals. Additionally, it fosters a collaborative relationship between users and developers, leading to a better user experience and a more successful product. Therefore, I always strive to communicate my feature requests in a clear and concise manner, utilizing the tools provided by ProductLift to enhance the development process.

Building a collaborative relationship with developers

As the Product Manager of ProductLift, I understand the importance of building a collaborative relationship with developers. Developers play a crucial role in turning customer feedback into tangible features and improvements. By fostering open communication and mutual understanding, we can create a productive environment where ideas are shared, challenges are addressed, and solutions are developed. Regular meetings, feedback loops, and transparent decision-making processes are essential in establishing trust and alignment between the product team and the developers. Together, we can work towards creating a product that meets the needs of our users and drives business success.

Continuously improving the feature request process

As the Product Manager of ProductLift, I am committed to constantly enhancing our feature request process. We understand the importance of listening to our users and incorporating their feedback into our product roadmap. To ensure a smooth and efficient process, we regularly review and analyze the feature requests received, looking for patterns and common themes. This allows us to identify key trends and prioritize the most impactful features for our users. Additionally, we actively seek input from our development team to understand their perspective and any challenges they may face in implementing new features. By fostering a collaborative environment and continuously iterating on our feature request process, we aim to provide our users with the best possible experience.

Start your free trial

Join over 300+ product managers already growing with ProductLift.

Don’t just take our word for it

Hear from some of our amazing customers who are building better products with ProductLift.
"This app will help you connect with your users and gather feedback like never before. The UI is clean and focused. The different pages and forms can be fully customized."
Product Manager
"This is a really great `Public roadmap and product idea page. It's totally customizable and you can set it up with your custom domain"
"It's a joy to use, and I've been constantly surprised (in the best way) about features and advanced options available. I feel comfortable building on this platform for the long term."
R Pillz
Product Owner