This guide will show you how to add a Knowledge Base to your Divi site in just 5 minutes.
Adding a knowledge base to your Divi site allows your users to find answers quickly, reduces support workload, and enhances user satisfaction.
ProductLift helps you embed a fully-featured knowledge base on your Divi site, offering easy access to articles, FAQs, and resources for your users.
Here's what we'll do:
First, we'll set up your Knowledge Base in ProductLift:
You can edit your content directly in the Knowledge Base tab at any time.
Feel free to click on the cog icon to explore all the editable settings. While you don't need to adjust them right away, it's good to be aware of the available options.
Now, let's make your Knowledge Base look great:
ProductLift offers a lot of flexibility in design, so take some time to make it look just right for your site.
Now, let's create a widget to display your Knowledge Base:
Configure your widget settings as needed and save your widget.
Now, let's get your Knowledge Base live on your site:
Depending on the method you chose in Step 3, use the appropriate code:
<iframe src="YOUR_IFRAME_URL" data-productlift-link width="100%" height="600px" frameborder="0"></iframe>
Replace YOUR_IFRAME_URL
with the URL provided in your ProductLift widget settings.
<button class="productlift-sidebar=YOUR_WIDGET_ID">Open Knowledge Base</button>
Replace YOUR_WIDGET_ID
with your unique widget ID from the ProductLift dashboard.
<div class="productlift-embed=YOUR_WIDGET_ID"></div>
Replace YOUR_WIDGET_ID
with your unique widget ID from the ProductLift dashboard.
Your Knowledge Base should now be live on your Divi site.
If you need assistance, don't hesitate to contact our support team at support@productlift.dev.
For a more integrated experience, you can set up single sign-on (SSO) to automatically log in your users. This is a more advanced feature, but if you're interested, check out our SSO guide.