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Feedback plugin for Shopify

Customer Feedback for Shopify Stores

Collect customer feedback for Shopify stores. Understand what features will drive more sales.

Start collecting Feedback
Aaron Dye Timothy M. Ben Marco Chris R.
from 124+ reviews
Shopify feedback collection interface screenshot

Shopify store owners benefit from understanding what customers want. Collect product ideas, feature requests, and improvement suggestions in one organized place. Use customer LTV data to prioritize features that matter to your best customers. Perfect for Shopify stores optimizing their offering, app developers gathering merchant feedback, and DTC brands building customer-driven products.

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"I loved everything about it! The user interface, the way it lays out is so amazing. Down to internal notes, attachments, and just simply works for us and our company."

Timothy
CEO at Indema

Explore other ProductLift features for Shopify

Customer-Driven Features

Shopify merchants can collect product ideas and store feature requests. Build what customers actually want to buy.

LTV-Based Prioritization

See which features are requested by your highest-value customers. Prioritize based on customer lifetime value.

Perfect for Shopify Apps

Shopify app developers collect merchant feedback to guide development. Build features that increase app adoption.

Voting System

Let customers vote on features. Democracy-driven development ensures you build what the market wants.

Top 6 Reasons Why Over 3,000 Users Love our Feedback Tools

User Segments for Behavioral Grouping

Organize users into segments like "power users," "enterprise customers," or "free tier" to understand which groups want specific features.

MRR/LTV-Based Prioritization

Track feedback by customer value to prioritize features requested by your highest-spending customers and enterprise accounts.

AI Moderation

Automatically filter spam and inappropriate content with advanced AI moderation to maintain high-quality discussions.

Smart Post Merging

Automatically detect and merge duplicate feature requests to consolidate votes and reduce noise in your feedback board.

Priority Insights

Understand what matters most to your users with real-time voting analytics and trend tracking.

Custom Branding

Maintain brand consistency with customizable themes and layouts for your feedback board.

Perfect for Shopify Users

Shopify store owners benefit from understanding what customers want. Collect product requests, feature ideas, and improvement suggestions. Use customer LTV data to prioritize features that matter to your best customers. Embed a feedback widget seamlessly into your Shopify store to build customer loyalty.

Demo: See It in Action

Experience our feedback boards seamlessly integrated into the web page.

Other demos

Sidebar Demo

See how our feedback board works as a convenient sidebar widget.

View Sidebar Demo

Standalone Demo

Explore our full-featured, standalone feedback board in action.

View Standalone Demo

Features

Enhance your Shopify feedback process with these features

(and more)

Merge and Split Posts


Easily merge or split posts to maintain an organized feedback structure.

Voting System


Customers can vote on posts to highlight priority items.

Duplicate Detection


Notifies users if similar posts already exist to prevent duplicates.

Internal Comments


Enables internal comments, facilitating team discussions and collaboration on feedback.

Discuss with Customers


Engage directly with customers through discussions on feedback posts.

Widgets for Integration


Embed feedback, roadmap, changelog, and knowledge base widgets into your product.

Single Sign-On (SSO)


Seamlessly authenticate users without requiring new accounts.

Embeddable Iframes


Easily embed feedback boards, roadmaps, or changelogs in your site via iframe.

 

How it works

1

Create an account

2

Make your Feedback Board or Widget

3

Embed it on Shopify

Get started - free

Trusted by the best

3,051 of the best product managers, SaaS companies, and digital businesses are building better with ProductLift

Sebastian F.

Sebastian F.

Entrepreneur

This app will help you connect with your users and gather feedback like never before. The UI is clean and focused. The different pages and forms can be fully customized. Ruben is an amazing developer and entrepreneur with a proven track record. ProductLift is going places and you should get onboard.
Aaron Dye

Aaron Dye

An excellent product with equally excellent support! Everything just works, and when I had questions, the team was incredibly responsive.
Timothy M.

Timothy M.

Product Manager

This tool is literally a needle in a haystack. I was using Frill, and this doesn't even compare. The user interface, the way it lays out — so amazing. Also amazing support team!
Ben

Ben

Product Owner

Helped us quickly move away from our antiquated spreadsheet to a user-interactive system. User feedback is now collected in real-time. Support has been super speedy!
Marco

Marco

Based in Europe, ideal for privacy-conscious customer interaction. Constant improvements by Ruben together with thorough support make ProductLift a solid and future-proof choice.
Chris R.

Chris R.

Founder

By far the most customizable of all the feedback tools and much better than Feedbear. Developer is super responsive and support has been great. Highly recommend!

Shopify Roadmap FAQ

How do I install the Shopify Feedback App?

To add feedback functionality to Shopify, embed it as an iframe or JavaScript code. Create a ProductLift account, navigate to your feedback section, and click "Embed". Copy the provided code and paste it into your Shopify site through the Plugins section in your Shopify dashboard, then activate it.

Can I customize the feedback form to match my brand?

Yes, the Shopify feedback App offers extensive customization options. You can adjust colors, fonts, and layout styles to align with your brand's aesthetic, ensuring a seamless integration with your site.

Is the Shopify Feedback Plugin user-friendly?

Absolutely, the Shopify App feedback system is designed for ease of use. You can create, manage, and analyze feedback using an intuitive interface, making it accessible even for those with limited technical expertise.

Can I categorize and prioritize feedback?

Yes, the Shopify Feedback App allows you to categorize, tag, and prioritize feedback. This helps you organize user input effectively and focus on the most critical issues or popular feature requests.

Is it possible to respond to user feedback directly through the plugin?

Yes, the Shopify Feedback App includes features for responding to user feedback directly. This enables you to close the feedback loop, showing users that their input is valued and acted upon.

Can I export feedback data for further analysis?

Yes, the App feedback Shopify allows you to export feedback data in various formats. This feature enables you to perform in-depth analysis, create reports, or integrate the data with other tools in your workflow.

How does the App handle user privacy and data protection?

The Shopify Feedback App is designed with privacy in mind. It complies with data protection regulations and provides options to anonymize feedback when necessary. You can also configure data retention policies to ensure compliance with privacy laws.

What is Shopify?

Shopify is a popular e-commerce platform that allows users to create and manage online stores easily. It provides a range of features, templates, and tools to help businesses sell products and services online.

How expensive is Shopify?

Shopify offers different pricing plans to accommodate businesses of various sizes and needs. The cost of using Shopify depends on the specific plan you choose, and there may be additional costs for transaction fees, domain registration, and premium features.

Is Shopify a good platform for e-commerce?

Yes, Shopify is a highly regarded platform for building and managing online stores. It offers a user-friendly interface, secure payment gateways, customizable themes, and extensive app integrations. Shopify is suitable for businesses of all sizes and has a strong support community.

The faster, easier way to capture user feedback at scale

Join over 3,051 product managers and see how easy it is to build products people love.

Aaron Dye Timothy M. Ben Marco Chris R.
from 124+ reviews

Did you know 80% of software features are rarely or never used? That's a lot of wasted effort.

SaaS software companies spend billions on unused features. In 2025, it was $29.5 billion.

We saw this problem and decided to do something about it. Product teams needed a better way to decide what to build.

That's why we created ProductLift - to put all feedback in one place, helping teams easily see what features matter most.

In the last five years, we've helped over 3,051 product teams (like yours) double feature adoption and halve the costs. I'd love for you to give it a try.

Ruben Buijs, Founder
Ruben Buijs

Founder & Digital Consultant

Works With All Popular Platforms

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