Slack Integration

Get Customer Feedback Updates Where Your Team Already Works

ProductLift sends real-time notifications to your Slack channels when customers submit feedback, vote on features, or leave comments. Your team stays informed without switching tabs or checking another dashboard.

Real-time alerts
4.8 on G2
2-minute setup
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Aaron Dye Timothy M. Ben Marco Chris R.
from 124+ reviews
ProductLift Slack integration showing feedback notifications in a Slack channel

What the Slack Integration Does

Keep your entire team aware of customer sentiment without leaving Slack

New Feedback Alerts

Every new feedback post triggers a Slack message with the title, description, and a direct link. Your team sees customer requests the moment they come in.

Vote Notifications

See when customers upvote feature requests. Know instantly when a feature request is gaining traction with your users.

Status Change Updates

When feedback moves from Under Review to Planned or In Progress, your Slack channel gets an update. Everyone stays aligned on what's happening.

Choose Your Channel

Pick which Slack channel receives ProductLift notifications. Send updates to #product-feedback, #engineering, or any channel that fits your workflow.

Rich Message Formatting

Slack messages include the post title, description preview, vote count, author, and a direct link to the feedback post. All the context your team needs at a glance.

Control What Gets Sent

Choose which events trigger Slack notifications. Keep your channels focused on the updates that matter to your team.

Your Workflow Before and After the Slack Integration

Before

With ProductLift

Checking the feedback dashboard multiple times a day
Feedback notifications arrive in Slack automatically
Product manager manually shares top requests in standups
The team sees trending requests in real time
Support team emails product about recurring requests
Everyone sees the same feedback stream in a shared channel
Missing important feedback because nobody checked the tool
Every new post surfaces in Slack within seconds

Why Product Teams Need Feedback Notifications in Slack

Slack is where product, engineering, and support teams spend their working hours. It is the central nervous system of most modern software companies. When customer feedback lives in a separate tool that team members need to actively check, important signals get missed. A critical feature request might sit unnoticed for days because nobody happened to open the feedback dashboard during a busy sprint. A trending bug report might accumulate dozens of votes before anyone on the team realizes it is gaining momentum.

Bringing feedback notifications into Slack solves the awareness problem without adding another tool to monitor. New submissions, votes, comments, and status changes appear in a dedicated channel as they happen. The product manager sees a spike in votes on a particular request during their morning Slack check. The engineering lead notices a new bug report and can triage it immediately. The support team sees when a frequently requested feature moves to In Progress and can proactively update affected customers.

The workflow also works in the other direction. When a team member spots an interesting feedback post in Slack, the notification includes a direct link back to the full post in ProductLift. They can click through to add an internal comment, change the status, merge a duplicate, or push the request to Jira. Slack becomes the awareness layer while ProductLift remains the system of record where all feedback data, votes, and history are preserved.

ProductLift's Slack integration delivers rich formatted messages with the post title, description preview, vote count, author, and a direct link. You choose which channel receives notifications and which event types trigger messages. This keeps your Slack channels focused on the signals your team cares about, whether that is every new submission, only high-vote items, or just status changes. The setup takes about two minutes and requires no engineering effort.

Trusted by Product Teams Using Slack

Sebastian F.

Sebastian F.

Entrepreneur

This app will help you connect with your users and gather feedback like never before. The UI is clean and focused. The different pages and forms can be fully customized. Ruben is an amazing developer and entrepreneur with a proven track record. ProductLift is going places and you should get onboard.
Aaron Dye

Aaron Dye

An excellent product with equally excellent support! Everything just works, and when I had questions, the team was incredibly responsive.
Timothy M.

Timothy M.

Product Manager

This tool is literally a needle in a haystack. I was using Frill, and this doesn't even compare. The user interface, the way it lays out — so amazing. Also amazing support team!
Ben

Ben

Product Owner

Helped us quickly move away from our antiquated spreadsheet to a user-interactive system. User feedback is now collected in real-time. Support has been super speedy!
Marco

Marco

Based in Europe, ideal for privacy-conscious customer interaction. Constant improvements by Ruben together with thorough support make ProductLift a solid and future-proof choice.
Chris R.

Chris R.

Founder

By far the most customizable of all the feedback tools and much better than Feedbear. Developer is super responsive and support has been great. Highly recommend!

Slack Integration FAQ

How do I connect ProductLift to Slack?

Go to Settings in ProductLift, click Integrations, and select Slack. You'll be redirected to Slack to authorize the connection. Choose which channel to send notifications to, and you are done. The entire process takes about two minutes.

Can I choose which Slack channel receives notifications?

Yes. During setup you select which Slack channel receives ProductLift notifications. You can change the channel at any time from the integration settings.

Can I control which notifications get sent to Slack?

Yes. You can configure which events trigger Slack messages so your channels only get the updates your team cares about.

Does the integration work with Slack Connect shared channels?

Yes. As long as the ProductLift Slack app is installed in your workspace, notifications can be sent to any channel your workspace has access to, including Slack Connect shared channels.

Can I take actions from Slack, like replying to feedback?

Slack messages include direct links to the feedback post in ProductLift. Click the link to reply, change status, or take any other action directly in your ProductLift dashboard.

Get Feedback Alerts in Slack in 2 Minutes

Never miss another customer request. Connect ProductLift to Slack today.

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14-day free trial · No credit card required · Works with any Slack workspace