8 Best Pendo Alternatives That Every Product Manager Needs

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Wait, why would people look for alternatives?

If you're already using Pendo, you're likely familiar with its product management capabilities and the value it brings to your organization.

However, it's always good to explore alternatives and see what other options are out there.

After all, you want to ensure you're using the best tool for your specific needs.

So, why should you consider looking for an alternative to Pendo?

Let's dive in!

1. Limited Integrations: While Pendo offers some integrations with popular tools, you might find that it doesn't seamlessly connect with all the platforms your team uses. This can hinder your ability to gather comprehensive data and insights, limiting your product management capabilities.
   
   
2. Pricing Flexibility: Pendo's pricing structure might not suit every organization's budget or growth stage. As your team expands or your needs evolve, you may require a more flexible pricing plan that aligns with your changing requirements.
   
   
3. Learning Curve: Although Pendo is known for its user-friendly interface, some users might still find it challenging to navigate and utilize all of its features effectively. If you're looking for a tool that offers a smoother learning curve, it might be worth exploring alternatives.
   
   
4. Reporting and Analytics: Pendo provides valuable analytics and reporting features, but you may feel that it falls short in certain areas. If you require more advanced analytics capabilities or specific reporting functionalities, an alternative solution could be a better fit for your needs.
   
   
5. Customization Options: While Pendo offers customization to a certain extent, you might find that it doesn't provide the level of flexibility you desire. If you're looking for a tool that allows you to tailor the product management process to your unique requirements, considering alternatives would be beneficial.
   
   
6. Customer Support: Customer support is crucial when it comes to utilizing any software solution effectively. If you've experienced difficulties in obtaining timely and comprehensive support from Pendo, it might be worth exploring alternatives that offer exceptional customer service.
   
   

Remember, exploring alternatives doesn't necessarily mean that Pendo is not a great solution.

It simply means that you want to ensure you're using the best tool for your specific needs.

By considering alternatives, you can find a product management SaaS solution that aligns perfectly with your requirements, budget, and growth stage.

Happy exploring!

What criteria did we evaluate in Pendo alternatives?

In order to adequately evaluate Pendo alternatives, we looked at a variety of factors:

8 of the best Pendo alternatives for customer feedback and product roadmaps

1. ProductLift

What is ProductLift

ProductLift is a platform that allows you to collect and organize feedback from customers, teams, and stakeholders all in one place.

With ProductLift, you can easily create your product roadmap in minutes using the data and insights gathered from feedback.

By centralizing feedback, ProductLift helps you make informed decisions and prioritize what to build next.

To learn more about ProductLift, visit their website.

Pros of ProductLift

1. Easy feedback management: ProductLift makes it simple to manage feedback from customers, teams, and stakeholders, ensuring that no valuable insights are missed.
2. Efficient product roadmap creation: With ProductLift, you can quickly create your product roadmap based on the feedback collected, saving you time and effort.
3. Centralized platform: ProductLift provides a centralized platform for all your feedback, eliminating the need for multiple tools and spreadsheets.

Cons of ProductLift

1. No Intercom integration: Unlike Pendo, ProductLift does not offer integration with Intercom, limiting its compatibility with other tools and platforms.
2. No estimated dates feature: ProductLift does not have a feature that allows you to provide estimated dates for upcoming product releases or updates.
3. Limited language options: While ProductLift supports multiple languages, it does not offer as many language options as some of its competitors.

Reviews and awards about ProductLift

ProductLift has received positive reviews and has been recognized as a high performer for small businesses by G2 in the Summer 2023 report.

Users appreciate the ease of use and efficiency of the platform in collecting and organizing feedback.

Features ProductLift has that Pendo doesn’t

1. Prioritization Matrix: ProductLift offers a prioritization matrix feature, allowing you to prioritize and rank feedback based on its importance and impact.
2. Custom CSS: With ProductLift, you can customize the appearance and style of your feedback boards using custom CSS, giving you more control over the visual presentation.
3. Vote on behalf: ProductLift enables users to vote on behalf of customers or stakeholders, giving you a better understanding of the overall sentiment towards specific feedback.

Features ProductLift misses

1. Intercom integration: Unlike Pendo, ProductLift does not offer integration with Intercom, limiting its compatibility with other tools and platforms.
2. Estimated dates: ProductLift does not have a feature that allows you to provide estimated dates for upcoming product releases or updates.
3. Multiple language options: While ProductLift supports multiple languages, it does not offer as many language options as some of its competitors.

How much does ProductLift cost?

ProductLift offers a starting price of $9 per month.

Pricing may vary depending on the specific plan and additional features you choose.

For detailed pricing information, it is recommended to visit the ProductLift website or contact their sales team.

2. Canny

What is Canny?

Canny is a single place for all customer feedback.

It saves you time managing all the feedback while keeping your customers in the loop.

Let your customers post and vote on feedback from within your website or mobile app.

You'll get an organized list of feedback that you can use to inform your roadmap.

Learn more about Canny.

Pros of Canny

• Organizes all customer feedback in one place
• Allows customers to post and vote on feedback
• Provides an organized list of feedback for roadmap planning

Cons of Canny

• No free trial available
• No user profiles feature
• No estimated dates feature

Reviews and Awards about Canny

Canny has a review score of 4.7/5 on Capterra and 4.6/5 on G2.

It has received positive feedback from customers for its ability to centralize and manage customer feedback effectively.

Features Canny has that Pendo doesn't

• Customers can post and vote on feedback from within your website or mobile app
• Provides an organized list of feedback for roadmap planning
• Allows for private boards to manage sensitive feedback

Features Canny misses

• No user profiles feature
• No estimated dates feature
• No API integration

How much does Canny cost?

Canny does not offer a free trial, but it has a free plan available.

The starting price for Canny is $400 per month.

3. Aha!

What is Aha!

Aha! is a product management platform that helps product teams prioritize and bring the right products to market faster.

With Aha!, you can understand what your customers need, prioritize what to build next, and align everyone around the roadmap.

Click here to learn more.

Pros of Aha!

• Aha! allows you to crowdsource feedback and engage your community, giving you valuable insights and ideas.
• It offers a prioritization matrix feature, helping you make data-driven decisions on what features to build.
• Aha! provides a widget that you can embed in your product, allowing users to easily submit feedback and ideas.

Cons of Aha!

• Aha! does not offer an API, limiting integration capabilities with other tools.
• It does not have built-in support for custom CSS, limiting the ability to customize the appearance of your feedback boards.
• Aha! does not have an Intercom integration, which may be a disadvantage for teams already using Intercom for customer communication.

Reviews and Awards about Aha!

Aha! has a strong review score of 4.7/5 on Capterra and 4.3/5 on G2.

Although there are no specific awards mentioned, the positive reviews highlight the platform's effectiveness in helping teams prioritize and manage product roadmaps.

Features Aha! has that Pendo doesn’t

• Aha! offers a prioritization matrix feature, allowing teams to rank and prioritize features based on strategic importance and effort required.
• Aha! provides a widget that can be embedded in your product, enabling users to submit feedback and ideas directly from within the application.
• Aha! allows users to vote on behalf of others, which can be helpful in capturing feedback from stakeholders who may not have direct access to the platform.

Features Aha! misses

• Aha! does not have an API, limiting integration capabilities with other tools.
• Custom CSS support is not available in Aha!, restricting the ability to customize the appearance of feedback boards.
• Aha! does not offer an Intercom integration, which may be a drawback for teams already using Intercom for customer communication.

How much does Aha! cost?

Aha! has a starting price of $59 per month.

However, for specific pricing details and plans, it is recommended to visit their pricing page.

4. Feedbear

What is Feedbear?

Feedbear is a platform that allows you to collect customer feedback and ideas, prioritize them based on user votes, and keep your customers engaged with a roadmap and changelog.

With Feedbear, you can easily manage and respond to customer feedback in one place.

To learn more about Feedbear, visit their website here.

Pros of Feedbear:

• Easy feedback collection and management
• Prioritization based on user votes
• Roadmap and changelog to keep customers engaged

Cons of Feedbear:

• No internal comments feature
• No estimated dates feature
• No API integration

Reviews and awards about Feedbear:

Feedbear has received positive reviews and has been recognized as a High Performer on G2 in the Summer 2023 category.

Features Feedbear has that Pendo doesn’t:

• Custom statuses
• Custom CSS
• Single sign-on (SSO) integration (available at an additional cost)

Features Feedbear misses:

• Internal comments
• Estimated dates
• API integration

How much does Feedbear cost?

Feedbear offers a 14-day free trial and their starting price is $49 per month.

However, if you require Single sign-on (SSO) integration, it is available at an additional cost of $99 per month.

5. Trello

What is Trello?

Trello is a project management tool that allows you to organize and prioritize your tasks, collaborate with teammates, and keep all your tools in one place.

With its user-friendly interface and intuitive features, Trello makes it easy to stay organized and productive.

To learn more about Trello, visit their homepage.

Pros of Trello

• Easy-to-use interface that is intuitive and visually appealing
• Flexible and customizable boards, lists, and cards to fit your workflow
• Seamless collaboration with teammates, allowing for real-time updates and communication

Cons of Trello

• Limited automation and customization options compared to other project management tools
• Lack of advanced reporting and analytics features for in-depth project analysis
• Pricing can become expensive for larger teams or organizations

Reviews and Awards about Trello

Trello has received positive reviews across various platforms, including a Capterra review score of 4.5/5 and a G2 review score of 4.4/5.

While Trello has not received any specific awards, it is widely recognized as a popular and reliable project management solution.

Features Trello has that Pendo doesn't

• Flexible and customizable boards, lists, and cards for organizing tasks
• Seamless collaboration with real-time updates and communication
• Integration with various tools and platforms for enhanced productivity

Features Trello misses

• Advanced reporting and analytics features for in-depth project analysis
• Automation and customization options for streamlining workflows
• Advanced project management features such as Gantt charts or resource management

How much does Trello cost?

Trello offers a free plan with limited features.

Their paid plans start at $5 per user per month for the Business Class plan, which includes additional features such as advanced automation, unlimited integrations, and priority support.

For larger organizations, the Enterprise plan offers more advanced features and is priced per user.

6. Noora

What is Noora?

Noora is a comprehensive platform that allows you to collect, clarify, and prioritize product feedback from both your users and teammates.

With Noora, you can easily manage and organize all the feedback you receive, ensuring that you never miss any valuable insights.

To learn more about Noora, visit their homepage.

Pros of Noora:

• Easy collection and organization of feedback
• User-friendly interface
• Ability to prioritize and clarify feedback effectively

Cons of Noora:

• Limited language options (only available in English)
• No estimated dates feature
• No integration with Intercom

Reviews and Awards about Noora:

Noora has received positive reviews on Capterra, with a score of 4.8/5.

However, there are no reviews available on Google, Trustpilot, or G2.

Despite the lack of reviews, Noora stands out for its intuitive design and efficient feedback management capabilities.

Features Noora has that Pendo doesn't:

• Ability to contribute without logging in
• Support for single sign-on (SSO)
• Custom CSS customization option

Features Noora misses:

• Prioritization Matrix
• Estimated dates for feedback implementation
• Integration with Intercom

How much does Noora cost?

Noora offers a free trial period of 7 days, allowing you to explore its features before committing.

After the trial, the starting price for Noora is $29 per month.

Additional features such as private boards and internal comments are available at an additional cost of $59 per month.

For more information on pricing and plans, visit Noora's official website.

7. Nolt

What is Nolt?

Nolt is a beautiful and collaborative platform that allows you to manage all your user requests and feedback in one place.

With Nolt, you can say goodbye to outdated spreadsheets and chaotic Trello boards.

It provides a centralized space for your customers to voice their opinions and ideas, giving you priceless insights to improve your product.

Check out Nolt for more information.

Pros of Nolt

• User-friendly and visually appealing interface
• Collaborative platform for managing user feedback
• Provides valuable insights to improve your product

Cons of Nolt

• Limited API integration options
• No Intercom integration
• Does not offer custom CSS customization

Reviews and Awards about Nolt

Nolt has received excellent reviews from users, with a Capterra score of 4.9/5 and a G2 score of 5/5.

Although there are no specific awards mentioned, the positive reviews highlight the effectiveness and user satisfaction with the platform.

Features Nolt has that Pendo doesn't

• Ability to contribute without logging in
• Support for private boards
• Option for weekly reports

Features Nolt misses

• Prioritization Matrix
• Estimated dates for feedback
• Intercom integration

How much does Nolt cost?

Nolt offers a starting price of $29 per month for each board.

This pricing includes features such as contribution without logging in, private boards, and weekly reports.

Additional pricing details can be found on their website.

8. Sleekplan

What is Sleekplan?

Sleekplan is an all-in-one feedback tool that offers Feedback Boards, Roadmaps, Changelog, and Satisfaction Surveys.

With Sleekplan, you can easily collect and manage customer feedback, prioritize feature requests, and keep your users engaged.

It provides a centralized platform for organizing and responding to customer feedback, allowing you to gain valuable insights and improve your product.

Learn more about Sleekplan

Pros of Sleekplan

• Offers a comprehensive set of features including Feedback Boards, Roadmaps, Changelog, and Satisfaction Surveys.
• Provides a 30-day free trial and a free plan option.
• User-friendly interface and easy to navigate.

Cons of Sleekplan

• Does not offer internal comments feature.
• Custom statuses are not available.
• No integration with Intercom.

Reviews and awards about Sleekplan

• Capterra: 5/5
• Trustpilot: 4/5
• G2: 4.8/5

Features Sleekplan has that Pendo doesn’t

• User profiles
• API access (available at an additional cost)
• Single sign-on (SSO)

Features Sleekplan misses

• Prioritization Matrix
• Custom statuses
• Estimated dates

How much does Sleekplan cost?

Sleekplan offers a starting price of $15 per month.

It also provides a 30-day free trial and a free plan option for those who want to explore its features before making a commitment.

Additional features such as API access, internal comments, and voting on behalf of others are available at an extra cost.

FAQ

What is Pendo?

Pendo is a comprehensive product management software that helps businesses collect and manage customer feedback, track product roadmaps, and make data-driven decisions.

It provides a quick and easy-to-use platform for gathering user feedback, ideas, and feature requests, allowing product teams to prioritize and decide what to build next.

Pendo also offers a range of other features such as a feedback widget, public or private feedback portals, and embeddable feedback boards.

How much does Pendo cost?

Pendo offers flexible pricing plans to cater to businesses of all sizes.

The pricing starts at $1,200 per month for their Startup plan, which includes features like unlimited tracked users, private feedback, and user feedback and product interaction tracking.

For larger businesses, Pendo offers custom pricing based on specific needs and requirements.

They also provide a free trial to help you experience the benefits of their software before making a commitment.

Features of Pendo

Pendo offers a wide range of features to streamline feedback management and enhance the overall product management process.

Some key features include customer feedback collection, a roadmap for tracking and prioritizing product updates, feature voting boards to gather user input, a feedback widget for easy submission of feedback from your site or app, and public or private feedback portals for engaging customers.

Pendo also provides the ability to centralize feedback, customize domains, and build a customer support tool within the platform.

Why look for Pendo alternatives?

While Pendo offers a comprehensive suite of product management tools, it's always a good idea to explore alternatives that may better suit your specific needs.

Looking for a Pendo alternative allows you to compare features, pricing, and user experience to ensure you find the best fit for your business.

It's an opportunity to discover new and innovative solutions that may offer unique features or a better user interface, ultimately helping you enhance your customer experience and streamline your feedback management process.

Is Pendo free?

No, Pendo is not free.

They offer different pricing plans based on the needs and size of your business.

Starting at $1,200 per month for their Startup plan, Pendo provides a range of features and benefits to help businesses collect and manage customer feedback, track product roadmaps, and make data-driven decisions.

However, they do offer a free trial so you can experience the value of their software before making a financial commitment.

What is the best alternative to Pendo?

One of the best alternatives to Pendo is ProductLift.

ProductLift offers a comprehensive customer feedback management solution that enables businesses to collect, prioritize, and act on user feedback and feature requests.

With an easy-to-use interface, an all-in-one feedback board, and a customizable public roadmap, ProductLift helps product teams centralize feedback, collaborate with team members, and make informed decisions about what to build next.

Additionally, ProductLift provides a custom domain, embeddable widget, and other features to enhance the feedback loop and improve the overall customer experience.

Best Pendo alternative: switch from Pendo

In conclusion, after thoroughly exploring various alternatives to Pendo, we believe that ProductLift stands out as the ultimate solution.

With its user-friendly interface, robust features, and exceptional customer support, ProductLift offers an unparalleled platform for product analytics and optimization.

Don't wait any longer – sign up today for a free trial at https://app.productlift.dev/signup and experience the power of ProductLift for yourself!