| Jira Product Discovery | #1 Productboard | #2 ProductLift | |
|---|---|---|---|
| Starting Price | Free | $25/mo | $14/mo |
| Best For | Atlassian Teams | Customer Insights | Workflow Flexibility |
| G2 Rating | 4.3/5 | 4.3/5 | 5/5 |
| Free Trial | Free plan | 15 days | 14 days |
Looking for Jira Product Discovery alternatives? The #1 reason teams look elsewhere: JPD lacks a public feedback portal—customers can't vote directly. For enterprise product management with public idea portals, Productboard is an established choice. For a free option, try Fider (open-source). ProductLift offers public voting boards, roadmap, changelog, and knowledge base at $14/month.
Jira Product Discovery is great for internal product teams who live in Atlassian. It integrates seamlessly with Jira Software, the price is right (free for 10 users), and it's familiar to anyone who uses Jira.
But there's one critical gap: no public feedback portal. Your customers can't submit ideas or vote directly. Product managers must manually relay feedback from support tickets, sales calls, and customer conversations. This defeats the purpose of most feedback tools.
If you need customers to participate in feedback collection, JPD isn't the answer.
This is the #1 reason teams leave JPD:
"Customers feel like their requests disappear into a void."
"We couldn't let customers vote directly—had to manually relay feedback."
JPD is designed for internal product teams, not customer-facing feedback. There's no way for customers to:
Product managers become bottlenecks, manually entering feedback from every customer touchpoint.
JPD works great... if you're all-in on Atlassian:
"Great if you're already Atlassian-native, but locks you into the ecosystem."
Teams not using Atlassian have no reason to choose JPD.
JPD doesn't include changelog functionality:
"Missing changelog means customers don't know when we shipped their request."
You need a separate tool for product announcements, fragmenting the feedback-to-shipped journey.
Despite Atlassian backing, JPD misses:
Real feedback from users:
"Customers feel like their requests disappear into a void"
"We couldn't let customers vote directly - had to manually relay feedback"
"Great if you're already Atlassian-native, but locks you into the ecosystem"
"Missing changelog means customers don't know when we shipped their request"
| Tool | G2 Rating | Best For |
|---|---|---|
| ProductLift | 5.0 | Workflow Flexibility |
| Nolt | 5.0 | Clean & Simple |
| Feedbear | 5.0 | Multi-Language |
| Hellonext | 5.0 | Dev & Support |
| Frill | 4.8 | Dev Integration |
| Sleekplan | 4.8 | Budget-Friendly |
| Featurebase | 4.8 | Canny Migration |
| Canny | 4.6 | GitHub/Intercom Users |
| Pendo | 4.4 | Product Analytics |
| Jira PD | 4.3 | Atlassian Teams |
What it does: Productboard is a product management platform focused on customer insights and prioritization. It offers excellent scoring tools and integrations but uses per-maker pricing that escalates quickly from $25 to $90+ per maker/month.
Best for: Customer Insights
Pricing: Starting at $25/mo
Free trial: 15 days
| Product | G2 | Capterra | Trustpilot |
|---|---|---|---|
| Jira Product Discovery | 4.3/5 | N/A | N/A |
| Productboard | 4.3/5 | 4.7/5 | 3.2/5 |
Productboard was awarded G2 Leader 2025
Read more: 12 Productboard Alternatives
What it does: ProductLift is the most flexible feedback platform—you design the workflow, not them. Unlimited columns, custom statuses, and tab configurations. Feedback boards, roadmap, changelog, and knowledge base replace 4 separate tools. Full white-label, 22 languages, flat $14/mo pricing. EU-based, GDPR compliant.
Best for: Workflow Flexibility
Pricing: Starting at $14/mo
Free trial: 14 days
| Product | G2 | Capterra | Trustpilot |
|---|---|---|---|
| Jira Product Discovery | 4.3/5 | N/A | N/A |
| ProductLift | 5/5 | 4.9/5 | 4.4/5 |
ProductLift was awarded G2 - High Performer Winter 2026
Read more: 10 ProductLift Alternatives
What it does: Canny is a feedback management platform that helps teams collect, organize, and analyze customer feedback. It offers voting boards, roadmaps, and strong integrations with GitHub and Intercom. Known for its clean interface but uses tracked user pricing that increases with growth.
Best for: GitHub/Intercom Users
Pricing: Free plan available
Free trial: Free plan
| Product | G2 | Capterra | Trustpilot |
|---|---|---|---|
| Jira Product Discovery | 4.3/5 | N/A | N/A |
| Canny | 4.6/5 | 4.7/5 | 3.1/5 |
Read more: 10 Canny Alternatives
What it does: Aha! is a comprehensive product management suite that includes roadmapping, idea management, and strategic planning. It's powerful but complex, with modular pricing starting at $39/user/month and a steep learning curve.
Best for: Strategic Planning
Pricing: Starting at $39/mo
Free trial: 30 days
| Product | G2 | Capterra | Trustpilot |
|---|---|---|---|
| Jira Product Discovery | 4.3/5 | N/A | N/A |
| Aha! | 4.3/5 | 4.7/5 | N/A |
Read more: 12 Aha! Alternatives
What it does: Fider is a free, open-source feedback platform you can self-host. Perfect for technical teams who want full control and no recurring costs. Lacks advanced features like AI, integrations, and analytics.
Best for: Self-Hosted/Free
Pricing: Free plan available
Free trial: Free (Open Source)
| Product | G2 | Capterra | Trustpilot |
|---|---|---|---|
| Jira Product Discovery | 4.3/5 | N/A | N/A |
| Fider | N/A | N/A | N/A |
Read more: 6 Fider Alternatives
What it does: Nolt is a beautifully designed feedback platform with a perfect 5.0 G2 rating. It's known for its clean UI and simplicity but lacks API access, AI features, and Jira integration. English-only.
Best for: Clean & Simple
Pricing: Starting at $25/mo
Free trial: 10 days
| Product | G2 | Capterra | Trustpilot |
|---|---|---|---|
| Jira Product Discovery | 4.3/5 | N/A | N/A |
| Nolt | 5/5 | 4.9/5 | N/A |
Read more: 6 Nolt Alternatives
What it does: Featurebase positions itself as a direct Canny alternative, offering similar features at $49/mo with free migration from Canny. It includes feedback boards, roadmap, changelog, and AI duplicate detection.
Best for: Canny Migration
Pricing: Free plan available
Free trial: Free plan
| Product | G2 | Capterra | Trustpilot |
|---|---|---|---|
| Jira Product Discovery | 4.3/5 | N/A | N/A |
| Featurebase | 4.8/5 | N/A | N/A |
Read more: 10 Featurebase Alternatives
What it does: Frill is a developer-friendly feedback platform with strong GitHub and Jira integrations plus AI features. At $25/mo it offers prioritization scoring but lacks internal comments, knowledge base, and multi-language support.
Best for: Dev Integration
Pricing: Starting at $25/mo
Free trial: 14 days
| Product | G2 | Capterra | Trustpilot |
|---|---|---|---|
| Jira Product Discovery | 4.3/5 | N/A | N/A |
| Frill | 4.8/5 | 4.7/5 | 4.6/5 |
Read more: 10 Frill Alternatives
What it does: Sleekplan is a budget-friendly feedback platform at $15/mo that uniquely includes built-in NPS and CSAT surveys. It offers a 30-day trial but lacks private boards, anonymous voting, and AI features.
Best for: Budget-Friendly
Pricing: Starting at $15/mo
Free trial: 30 days
| Product | G2 | Capterra | Trustpilot |
|---|---|---|---|
| Jira Product Discovery | 4.3/5 | N/A | N/A |
| Sleekplan | 4.8/5 | 5/5 | 4/5 |
Read more: 10 Sleekplan Alternatives
What it does: Upvoty is a simple, affordable feedback tool at $15/mo that supports anonymous voting. It's great for basic voting boards but lacks AI features, prioritization frameworks, and a knowledge base.
Best for: Simple Voting
Pricing: Starting at $15/mo
Free trial: 14 days
| Product | G2 | Capterra | Trustpilot |
|---|---|---|---|
| Jira Product Discovery | 4.3/5 | N/A | N/A |
| Upvoty | 4.5/5 | 5/5 | N/A |
Read more: 10 Upvoty Alternatives
We evaluated but excluded:
UserVoice ($699/month) — Has public portals but enterprise pricing makes it inaccessible.
Pendo ($7,000+/year) — Analytics-first, feedback is secondary. Doesn't solve JPD's portal gap.
Beamer ($59/month) — Changelog tool, not a JPD replacement.
Trello (Free) — Project management tool. Some teams use it with Power-Ups but purpose-built tools work better.
Rapidr ($49/month) — Has public portals but doesn't stand out versus cheaper alternatives.
Jira Product Discovery (JPD) is Atlassian's product management tool, launched to compete with tools like Productboard and Aha!. It helps product teams:
The integration with Jira Software is genuinely excellent—ideas flow directly to development tickets. But the tool assumes all feedback comes through internal channels, not directly from customers.
Credit where it's due:
Jira Software integration. The connection between ideas and development work is seamless. Ideas become tickets with one click.
Free for small teams. Up to 10 users free makes it accessible for small Atlassian teams.
19 languages. More localization than most competitors.
Prioritization frameworks. Built-in scoring helps teams make decisions.
Familiar to Jira users. If your team knows Jira, JPD feels natural.
JPD makes sense if:
Consider alternatives if:
Here's how Jira Product Discovery and its top alternatives compare on key features:
| Feature | Jira Product Discovery | Productboard | ProductLift | Canny |
|---|---|---|---|---|
| Contribute Without Logging In | ||||
| Private Boards | ||||
| Weekly Reports | ||||
| User Profiles | ||||
| Internal Comments | ||||
| Prioritization Matrix | ||||
| Embeddable Widget | ||||
| API Access | ||||
| Single Sign-On (SSO) | ||||
| Custom Statuses | ||||
| Intercom Integration | ||||
| Estimated Dates | ||||
| Knowledge Base | ||||
| AI Features | ||||
| Slack Integration | ||||
| Stripe Integration | ||||
| Jira Integration | ||||
| Azure DevOps Integration | ||||
| Zapier Integration | ||||
| GitHub Integration | ||||
| User Segments | ||||
| Changelog | ||||
| Public Roadmap | ||||
| Webhooks | ||||
| Vote on Behalf | ||||
| Custom CSS |
No. This is JPD's biggest limitation. Customers cannot submit ideas or vote directly. All feedback must be manually entered by your team.
Note: Requires Jira Software subscription as well.
No. JPD is internal-only. There's no way for customers to see, submit, or vote on ideas. Product managers must manually relay customer feedback.
For public feedback portals with Jira integration:
Yes, this works well. Use JPD for internal prioritization and Jira connection, add ProductLift or Canny for customer-facing feedback. Sync important ideas between them.
No. You need a separate tool for product announcements. Alternatives like ProductLift include changelog alongside feedback.
| Feature | JPD | Productboard |
|---|---|---|
| Public portal | No | Yes |
| Starting price | Free | $25/maker/mo |
| Jira integration | Native | Good |
| Customer voting | No | Yes |
| Changelog | No | Yes |
| Knowledge base | No | No |
Productboard offers customer-facing features JPD lacks, but costs more.
Limited. JPD's integrations focus on the Atlassian ecosystem. For Slack and some others, integrations exist. For tools like Intercom, GitHub, or Stripe—not available.
Mixed. The free tier is attractive, but the lack of customer-facing feedback limits its usefulness. Startups typically need customers to participate directly in feedback collection.
Join over 3,051 product managers and see how easy it is to build products people love.
Did you know 80% of software features are rarely or never used? That's a lot of wasted effort.
SaaS software companies spend billions on unused features. In 2025, it was $29.5 billion.
We saw this problem and decided to do something about it. Product teams needed a better way to decide what to build.
That's why we created ProductLift - to put all feedback in one place, helping teams easily see what features matter most.
In the last five years, we've helped over 3,051 product teams (like yours) double feature adoption and halve the costs. I'd love for you to give it a try.
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