| Pendo | #1 Canny | #2 ProductLift | |
|---|---|---|---|
| Starting Price | Free | Free | $14/mo |
| Best For | Product Analytics | GitHub/Intercom Users | Workflow Flexibility |
| G2 Rating | 4.4/5 | 4.6/5 | 5/5 |
| Free Trial | Free plan | Free plan | 14 days |
Looking for Pendo alternatives? If you need feedback collection (not analytics), Canny and Fider are popular choices. Pendo is primarily a product analytics platform—feedback is secondary. For analytics alternatives, consider Amplitude or Mixpanel. For affordable feedback with roadmap and changelog, ProductLift offers everything at $14/month.
Pendo is excellent at product analytics, in-app guides, and user onboarding. But here's the thing: if you're searching for "Pendo alternatives," you might be looking for feedback tools—and Pendo's feedback features are an afterthought.
The platform shines at understanding user behavior through analytics. It struggles as a dedicated feedback collection tool. If you just need customers to submit and vote on feature requests, you're paying $7,000-35,000/year for analytics you don't need.
Pendo is an analytics platform that added feedback features. The priority shows:
"The feedback features feel like an afterthought compared to analytics."
"Great for analytics but if you just need feedback, it's expensive overkill."
If you primarily need feedback collection, you're paying for analytics you might not use.
Pendo's pricing is opaque and expensive:
| Tier | Typical Cost |
|---|---|
| Free | Up to 500 MAU |
| Growth | $7,000-12,000/year |
| Portfolio | $20,000-35,000/year |
To get pricing, you must:
Comparison with feedback-focused tools:
| Tool | Annual Cost |
|---|---|
| Pendo (Growth) | $7,000-12,000 |
| ProductLift | $168 |
| Canny (Core, 500 users) | $1,872 |
| Fider | Free |
ProductLift costs roughly 2% of Pendo's price while being purpose-built for feedback.
Pendo charges based on Monthly Active Users. As your product grows, your Pendo bill grows:
"Pricing increased significantly as our MAU grew."
This creates perverse incentives—you're penalized for product success.
Despite bundling feedback, Pendo lacks:
Real feedback from users:
"Had to sit through a 45-minute demo just to get pricing"
"The feedback features feel like an afterthought compared to analytics"
"Great for analytics but if you just need feedback, it's expensive overkill"
"Pricing increased significantly as our MAU grew"
| Tool | G2 Rating | Best For |
|---|---|---|
| ProductLift | 5.0 | Workflow Flexibility |
| Nolt | 5.0 | Clean & Simple |
| Feedbear | 5.0 | Multi-Language |
| Hellonext | 5.0 | Dev & Support |
| Frill | 4.8 | Dev Integration |
| Sleekplan | 4.8 | Budget-Friendly |
| Featurebase | 4.8 | Canny Migration |
| Canny | 4.6 | GitHub/Intercom Users |
| Pendo | 4.4 | Product Analytics |
| Productboard | 4.3 | Customer Insights |
What it does: Canny is a feedback management platform that helps teams collect, organize, and analyze customer feedback. It offers voting boards, roadmaps, and strong integrations with GitHub and Intercom. Known for its clean interface but uses tracked user pricing that increases with growth.
Best for: GitHub/Intercom Users
Pricing: Free plan available
Free trial: Free plan
| Product | G2 | Capterra | Trustpilot |
|---|---|---|---|
| Pendo | 4.4/5 | 4.5/5 | 3.2/5 |
| Canny | 4.6/5 | 4.7/5 | 3.1/5 |
Read more: 10 Canny Alternatives
What it does: ProductLift is the most flexible feedback platform—you design the workflow, not them. Unlimited columns, custom statuses, and tab configurations. Feedback boards, roadmap, changelog, and knowledge base replace 4 separate tools. Full white-label, 22 languages, flat $14/mo pricing. EU-based, GDPR compliant.
Best for: Workflow Flexibility
Pricing: Starting at $14/mo
Free trial: 14 days
| Product | G2 | Capterra | Trustpilot |
|---|---|---|---|
| Pendo | 4.4/5 | 4.5/5 | 3.2/5 |
| ProductLift | 5/5 | 4.9/5 | 4.4/5 |
ProductLift was awarded G2 - High Performer Winter 2026
Read more: 10 ProductLift Alternatives
What it does: Fider is a free, open-source feedback platform you can self-host. Perfect for technical teams who want full control and no recurring costs. Lacks advanced features like AI, integrations, and analytics.
Best for: Self-Hosted/Free
Pricing: Free plan available
Free trial: Free (Open Source)
| Product | G2 | Capterra | Trustpilot |
|---|---|---|---|
| Pendo | 4.4/5 | 4.5/5 | 3.2/5 |
| Fider | N/A | N/A | N/A |
Read more: 6 Fider Alternatives
What it does: Nolt is a beautifully designed feedback platform with a perfect 5.0 G2 rating. It's known for its clean UI and simplicity but lacks API access, AI features, and Jira integration. English-only.
Best for: Clean & Simple
Pricing: Starting at $25/mo
Free trial: 10 days
| Product | G2 | Capterra | Trustpilot |
|---|---|---|---|
| Pendo | 4.4/5 | 4.5/5 | 3.2/5 |
| Nolt | 5/5 | 4.9/5 | N/A |
Read more: 6 Nolt Alternatives
What it does: Featurebase positions itself as a direct Canny alternative, offering similar features at $49/mo with free migration from Canny. It includes feedback boards, roadmap, changelog, and AI duplicate detection.
Best for: Canny Migration
Pricing: Free plan available
Free trial: Free plan
| Product | G2 | Capterra | Trustpilot |
|---|---|---|---|
| Pendo | 4.4/5 | 4.5/5 | 3.2/5 |
| Featurebase | 4.8/5 | N/A | N/A |
Read more: 10 Featurebase Alternatives
What it does: Frill is a developer-friendly feedback platform with strong GitHub and Jira integrations plus AI features. At $25/mo it offers prioritization scoring but lacks internal comments, knowledge base, and multi-language support.
Best for: Dev Integration
Pricing: Starting at $25/mo
Free trial: 14 days
| Product | G2 | Capterra | Trustpilot |
|---|---|---|---|
| Pendo | 4.4/5 | 4.5/5 | 3.2/5 |
| Frill | 4.8/5 | 4.7/5 | 4.6/5 |
Read more: 10 Frill Alternatives
What it does: Sleekplan is a budget-friendly feedback platform at $15/mo that uniquely includes built-in NPS and CSAT surveys. It offers a 30-day trial but lacks private boards, anonymous voting, and AI features.
Best for: Budget-Friendly
Pricing: Starting at $15/mo
Free trial: 30 days
| Product | G2 | Capterra | Trustpilot |
|---|---|---|---|
| Pendo | 4.4/5 | 4.5/5 | 3.2/5 |
| Sleekplan | 4.8/5 | 5/5 | 4/5 |
Read more: 10 Sleekplan Alternatives
What it does: Productboard is a product management platform focused on customer insights and prioritization. It offers excellent scoring tools and integrations but uses per-maker pricing that escalates quickly from $25 to $90+ per maker/month.
Best for: Customer Insights
Pricing: Starting at $25/mo
Free trial: 15 days
| Product | G2 | Capterra | Trustpilot |
|---|---|---|---|
| Pendo | 4.4/5 | 4.5/5 | 3.2/5 |
| Productboard | 4.3/5 | 4.7/5 | 3.2/5 |
Productboard was awarded G2 Leader 2025
Read more: 12 Productboard Alternatives
We evaluated other tools:
UserVoice ($699/month) — Enterprise feedback tool, but expensive. Doesn't replace Pendo's analytics.
Aha! ($39-149/user) — Comprehensive product management, but overkill if you just need feedback.
Beamer ($59/month) — Changelog/announcements, not feedback or analytics.
Rapidr ($49/month) — Decent feedback tool but doesn't stand out.
Hotjar — Complements Pendo's analytics with heatmaps but doesn't replace it.
Pendo is a product experience platform founded in 2013. Its core strengths are:
The platform serves companies like Salesforce, Okta, and Zendesk. It's genuinely excellent at analytics and guides—feedback is the add-on.
Credit where it's due:
Product analytics. Pendo genuinely excels at understanding user behavior, feature adoption, and product usage patterns.
In-app guides. The onboarding and feature announcement tools are excellent.
NPS integration. Built-in satisfaction surveys tied to product data.
AI insights. AI-powered analysis of user behavior patterns.
Enterprise scale. Handles large MAU volumes and enterprise security requirements.
Pendo makes sense if:
Consider alternatives if:
If you're leaving Pendo for a feedback tool:
1. Assess what you actually use
2. Export feedback data Pendo allows data export. Extract any feedback you've collected.
3. Choose your new tool
4. Separate concerns Consider: dedicated feedback tool + dedicated analytics tool might cost less and work better than Pendo's bundle.
Timeline: 1-2 weeks for feedback migration. Analytics migration is more complex.
Here's how Pendo and its top alternatives compare on key features:
| Feature | Pendo | Canny | ProductLift | Fider |
|---|---|---|---|---|
| Contribute Without Logging In | ||||
| Private Boards | ||||
| Weekly Reports | ||||
| User Profiles | ||||
| Internal Comments | ||||
| Prioritization Matrix | ||||
| Embeddable Widget | ||||
| API Access | ||||
| Single Sign-On (SSO) | ||||
| Custom Statuses | ||||
| Intercom Integration | ||||
| Estimated Dates | ||||
| Knowledge Base | ||||
| AI Features | ||||
| Slack Integration | ||||
| Stripe Integration | ||||
| Jira Integration | ||||
| Azure DevOps Integration | ||||
| Zapier Integration | ||||
| GitHub Integration | ||||
| User Segments | ||||
| Changelog | ||||
| Public Roadmap | ||||
| Webhooks | ||||
| Vote on Behalf | ||||
| Custom CSS |
Pendo doesn't publish pricing. Based on industry data:
You must sit through a demo to get actual pricing.
Pendo can collect feedback, but it's not its strength. The feedback features are basic compared to dedicated tools like Canny or ProductLift. If feedback collection is your primary need, purpose-built tools are better.
If you just need feedback (no analytics):
Technically yes, but you'd be overpaying dramatically. Pendo's minimum is ~$7,000/year. ProductLift offers better feedback features for $168/year.
If you need analytics specifically:
Yes, but it's very limited—up to 500 MAU with basic features. Most real usage requires paid plans.
Often yes. Dedicated tools excel at their specific function:
Combined cost might be less than Pendo, with better capabilities in each area.
| Feature | Pendo | Amplitude |
|---|---|---|
| Analytics | Good | Excellent |
| Feedback | Basic | None |
| In-app guides | Excellent | None |
| Free tier | 500 MAU | Generous |
| Pricing | Opaque | Transparent |
Amplitude is better at pure analytics. Pendo bundles more but does analytics less deeply.
Yes. Pendo provides data export capabilities. You can extract analytics data, feedback, and user information.
Join over 3,051 product managers and see how easy it is to build products people love.
Did you know 80% of software features are rarely or never used? That's a lot of wasted effort.
SaaS software companies spend billions on unused features. In 2025, it was $29.5 billion.
We saw this problem and decided to do something about it. Product teams needed a better way to decide what to build.
That's why we created ProductLift - to put all feedback in one place, helping teams easily see what features matter most.
In the last five years, we've helped over 3,051 product teams (like yours) double feature adoption and halve the costs. I'd love for you to give it a try.
Founder & Digital Consultant