15 Best UserVoice Alternatives To Manage Customer Feedback

Ruben Buijs
Ruben Buijs
September 29, 2023
15 Best UserVoice Alternatives To Manage Customer Feedback

Table of contents

UserVoice is a widely recognized platform for product management, offering a range of features to help businesses gather and prioritize customer feedback, track product roadmaps, and improve customer satisfaction.

However, while UserVoice is a popular choice, it may not be the best fit for everyone.

In this article, we will explore some alternative options for product management that may better suit your specific needs and preferences.

Whether you are looking for more advanced analytics, a simpler user interface, or a different pricing structure, we have got you covered.

Table of contents

Wait, why would product managers look for an alternative to UserVoice?

Are you a UserVoice user who's looking for something fresh and exciting?

Well, you've come to the right place!

In this blog post, we're going to explore some fantastic alternatives to UserVoice that might just blow your mind.

Now, don't get us wrong – UserVoice is a great platform that has served many businesses and individuals well over the years.

It's known for its user-friendly interface and robust feature set.

However, as with any product, it's always good to explore your options and see what else is out there.

So, why might you be interested in finding an alternative to UserVoice?

Let's dive right into the reasons:

  1. Pricing: While UserVoice offers a range of pricing plans, including a free option, it might not be the most budget-friendly solution for everyone. Some alternatives on the market provide similar or even better features at a more affordable price point, making them an attractive option for cost-conscious individuals or small businesses.

  2. Customization: UserVoice does offer some level of customization, but it may not be enough if you have specific branding or design requirements. If you're looking for more control over the look and feel of your customer feedback platform, you might want to explore alternatives that offer greater customization options.

  3. Integration capabilities: Integration is crucial when it comes to managing customer feedback effectively. While UserVoice does integrate with popular tools and platforms, other alternatives may have a wider range of integrations available. If you're seeking seamless integration with your existing workflow or specific tools, it's worth considering alternatives that offer a comprehensive integration ecosystem.

  4. Advanced analytics and reporting: Understanding your customers' feedback and extracting meaningful insights is vital for any business. While UserVoice provides basic analytics and reporting features, some alternatives offer more advanced analytics capabilities, allowing you to gain deeper insights into your customers' preferences and behaviors. This can help you make data-driven decisions and improve your product or service.

  5. Support and community: UserVoice has a dedicated support team that's always ready to assist. However, if you're someone who values an active user community and extensive support resources, you might want to explore alternatives that offer vibrant communities, detailed documentation, and even educational resources like webinars or online courses.

In conclusion, while UserVoice is undoubtedly a fantastic platform, it's always good to keep an eye on the market and see what other alternatives have to offer.

Whether it's affordability, customization, integration capabilities, advanced analytics, or community support that you're after, there are plenty of alternatives out there waiting to be discovered.

So, if you're ready to embark on an exciting journey to find the perfect alternative to UserVoice, stay tuned!

We'll be sharing our top recommendations in our upcoming blog posts.

Happy exploring!

What criteria did we evaluate top UserVoice competitors?

In order to adequately evaluate UserVoice alternatives, we looked at a variety of factors:

  • Functionality: What features does the product management tool provide? Are they comprehensive enough to offer in-depth information and support the needs of product managers? Additionally, how much flexibility does the tool offer in customization and generating valuable data for decision-making?
  • Reviews: What are product managers saying about the tool? Does it have a positive reputation among the product management community? What aspects do they appreciate, and are there any areas of improvement?
  • Pricing: Does the product management tool offer different pricing options to cater to various budgets while still ensuring access to essential functionality? Is the pricing model fair and reasonable for the value it delivers to product managers?


Now, let’s dive into UserVoice’s top competitors!

15 of the best alternatives to UserVoice to manage customer feedback, feature upvote, and user feedback

1. ProductLift

Screenshot from ProductLift

What is ProductLift?

ProductLift is a platform that allows you to collect and organize feedback from customers, teams, and stakeholders all in one place.

With ProductLift, you can easily make data-driven product roadmaps in minutes.

Learn more about ProductLift

Pros of ProductLift

  • Affordable starting price of $9 per month
  • Allows users to contribute without logging in
  • Offers weekly reports

Cons of ProductLift

  • Intercom integration is not available
  • Estimated dates feature is not available
  • Limited language options (Dutch, Czech, English, French, German, Italian, Spanish, Polish, Portuguese)

Reviews and awards about ProductLift

ProductLift has received positive reviews from users with a Capterra reviewscore of 4.9/5 and a G2 reviewscore of 5/5.

Additionally, ProductLift has been recognized as a G2 High Performer Small Business in Summer 2023.

Features ProductLift has that UserVoice doesn’t

  • Prioritization Matrix
  • Custom CSS
  • User profiles

Features ProductLift misses

  • Intercom integration
  • Estimated dates
  • Multiple language options

How much does ProductLift cost?

ProductLift offers a starting price of $9 per month.



2. Aha!

Screenshot from Aha!

What is Aha!?

Aha! is a product management platform that allows teams to crowdsource feedback, engage their community, and analyze trends to prioritize the best ideas.

With Aha!, you can transform your product's future through real user feedback, guiding you to uncover problems worth solving and solutions worth building.

Learn more about Aha!

Pros of Aha!

  1. Crowdsourced Feedback: Aha! allows you to collect feedback from your users and engage your community, giving you valuable insights into what your customers need.
  2. Prioritization Matrix: With Aha!'s prioritization matrix, you can effectively prioritize the best ideas and align your team around the roadmap.
  3. Internal Comments: Aha! enables internal collaboration through internal comments, allowing your team to discuss and provide feedback on ideas and features.

Cons of Aha!

  1. No Estimated Dates: Unlike UserVoice, Aha! does not provide the option to add estimated dates for features or updates, which may make it more challenging to plan and communicate timelines.
  2. No Intercom Integration: Aha! does not offer integration with Intercom, a popular customer communication platform, which may require additional effort to sync and manage customer feedback.
  3. No Custom CSS: Aha! does not provide the ability to customize the CSS of the platform, limiting the flexibility to match your branding or design preferences.

Reviews and Awards about Aha!

  • Aha! has a review score of 4.7/5 on Capterra.
  • Aha! has been recognized as a leader in the idea management category on G2.

Features Aha! has that UserVoice doesn't

  1. Prioritization Matrix: Aha! offers a prioritization matrix to help you make informed decisions about which ideas and features to prioritize.
  2. Custom Statuses: Aha! allows you to create custom statuses for ideas and features, providing more flexibility in managing your product roadmap.
  3. Vote on Behalf: Aha! allows users to vote on behalf of others, empowering team members to advocate for ideas or features they believe in.

Features Aha! misses

  1. Estimated Dates: Unlike UserVoice, Aha! does not offer the option to add estimated dates to features or updates.
  2. Intercom Integration: Aha! does not provide integration with Intercom, limiting the ability to seamlessly manage customer feedback and communication.
  3. Custom CSS: Aha! does not allow customization of the platform's CSS, which may restrict the ability to align the platform's design with your branding.

How much does Aha! cost?

Aha! offers different pricing plans starting from $59 per month.

For detailed pricing information, visit their pricing page.



3. Feedbear

Screenshot from Feedbear

What is Feedbear?

Feedbear is a customer feedback management tool that allows you to collect customer feedback and ideas, prioritize them based on user votes, and keep customers engaged with a roadmap and changelog.

With Feedbear, you can easily centralize and organize customer feedback in one place, making it easier to respond and take action.

To learn more, visit Feedbear's website.

Pros of Feedbear:

  1. User-friendly interface: Feedbear offers an intuitive and easy-to-use interface, making it simple for both customers and teams to provide and manage feedback.
  2. Robust prioritization: With the ability to prioritize feedback based on user votes, Feedbear helps you identify and focus on the most important and valuable ideas.
  3. Roadmap and changelog: Feedbear keeps customers engaged by providing a roadmap and changelog, allowing them to track the progress of their feedback and see the updates you've made.

Cons of Feedbear:

  1. Lack of internal comments: Unlike UserVoice, Feedbear does not currently offer internal comments, which can limit internal collaboration and communication.
  2. No user profiles: Feedbear does not provide user profiles, which can make it challenging to track and analyze feedback from specific users.
  3. Missing prioritization matrix: Feedbear does not have a prioritization matrix feature, which may be important for some teams looking for more advanced prioritization methods.

Reviews and Awards about Feedbear:

Feedbear has received positive reviews, with a Capterra rating of 4.8/5.

While there are no reviews on Google or Trustpilot, Feedbear has achieved a perfect 5/5 rating on G2.

It has also been recognized as a High Performer on G2 in the Summer 2023 category.

Features Feedbear has that UserVoice doesn’t:

  1. Custom statuses: Feedbear allows you to customize the statuses of feedback, providing more flexibility in managing and categorizing customer input.
  2. Custom CSS: With Feedbear, you can apply custom CSS to the feedback widget, enabling you to match the look and feel of your brand or product.
  3. Intercom integration: Feedbear integrates seamlessly with Intercom, allowing you to streamline customer communication and support.

Features Feedbear misses:

  1. Internal comments: Unlike UserVoice, Feedbear does not have a feature for internal comments, limiting internal collaboration and communication.
  2. User profiles: Feedbear does not provide user profiles, which can make it challenging to track and analyze feedback from specific users.
  3. Prioritization matrix: Feedbear does not offer a prioritization matrix feature, which may be important for teams looking for more advanced prioritization methods.

How much does Feedbear cost?

Feedbear offers a 14-day free trial for users to explore its features.

After the trial period, the starting price for Feedbear is $49 per month.

For additional pricing details and plans, visit Feedbear's website.



4. Trello

Screenshot from Trello

What is Trello?

Trello is a project management tool that brings all your tasks, teammates, and tools together.

It allows you to keep everything in the same place, even if your team isn't physically together.

With Trello, you can easily organize and prioritize tasks, collaborate with team members, and track project progress.

Check out Trello here.

Pros of Trello:

  • Easy task management and organization
  • Collaborative features for team collaboration
  • User-friendly interface

Cons of Trello:

  • Limited customization options
  • Lacks advanced project management features
  • Integration options are limited

Reviews and Awards about Trello:

Trello has received positive reviews, with a Capterra score of 4.5/5 and a G2 score of 4.4/5.

Although there are no specific awards mentioned, Trello is widely recognized and used by many teams and individuals for project management.

Features Trello has that UserVoice doesn’t:

  • Private boards for enhanced privacy
  • User profiles for better team collaboration
  • API for seamless integration with other tools

Features Trello misses:

  • Prioritization Matrix for efficient task prioritization
  • Estimated dates for project scheduling
  • Weekly reports for better progress tracking

How much does Trello cost?

Trello offers a free version with limited features.

For more advanced features, they have a paid plan starting at $5 per user per month.

The paid plan provides additional functionality and benefits for teams and businesses.



5. Frill

Screenshot from Frill

What is Frill

Frill is a platform that helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

With Frill, you can easily manage all of your customer's feedback and use feature voting to always know what to build next.

Frill offers all-in-one features including feedback boards, roadmap, and changelog.

Learn more about Frill

Pros of Frill

  • User-friendly interface and easy to navigate
  • Robust feature voting system for prioritizing customer feedback
  • Customizable statuses to track the progress of feature requests

Cons of Frill

  • No support for user profiles and internal comments
  • No weekly reports feature available
  • Intercom integration is not supported

Reviews and Awards about Frill

Frill has received positive reviews, with a Capterra score of 4.7/5 and a Trustpilot score of 4.6/5.

It has been praised for its user-friendly interface and robust feature voting system.

Features Frill has that UserVoice doesn’t

  • Frill offers a widget to embed in your product, allowing customers to provide feedback directly from within your application.
  • Frill supports single sign-on (SSO), providing a seamless login experience for users.
  • Frill allows users to vote on behalf of others, enabling teams to gather feedback from multiple stakeholders.

Features Frill misses

  • Frill does not have support for user profiles, limiting the ability to track individual users and their feedback history.
  • Frill does not offer an estimated dates feature, which can be useful for communicating release timelines to customers.
  • Frill does not provide an Intercom integration, which may be a drawback for businesses using Intercom for customer communication.

How much does Frill cost?

Frill offers a 14-day free trial for users to explore its features.

After the trial, the starting price for Frill is $25 per month.

Frill also offers an add-on for private boards at an additional cost.



6. Canny

Screenshot from Canny

What is Canny - Link

Canny is a single place for all customer feedback.

It saves you time managing all the feedback while keeping your customers in the loop.

Let your customers post and vote on feedback from within your website or mobile app.

You'll get an organized list of feedback that you can use to inform your roadmap.

Pros of Canny

  • Allows customers to post and vote on feedback directly from your website or mobile app, making it easy for them to participate.
  • Provides an organized list of feedback, helping you prioritize which features to work on next.
  • Keeps your customers in the loop by providing updates on the status of their feedback.

Cons of Canny

  • No free trial available to test out the platform before purchasing.
  • Limited customization options for the widget to embed in your product.
  • No built-in support for user profiles, making it challenging to track feedback from specific customers.

Reviews and awards about Canny

  • Capterra: 4.7/5 rating
  • Trustpilot: 3.1/5 rating
  • G2: 4.6/5 rating

Features Canny has that UserVoice doesn’t

  • Ability to allow customers to post and vote on feedback directly from your website or mobile app.
  • Provides updates on the status of feedback, keeping customers informed.
  • Offers an organized list of feedback to help with prioritization.

Features Canny misses

  • No free trial available to test out the platform.
  • Limited customization options for the widget to embed in your product.
  • No built-in support for user profiles.

How much does Canny cost?

Canny's starting price is $400 per month.

For this price, you get access to features like API integration, single sign-on (SSO), and the ability to vote on behalf of customers.

However, features such as internal comments and custom statuses are available at an additional cost.

To get the exact pricing details and to explore other plans, visit Canny's pricing page.



7. Nolt

Screenshot from Nolt

What is Nolt?

Nolt is a beautiful, collaborative place for all your user requests – no more outdated spreadsheets or chaotic Trello boards.

Give your customers a voice and gain priceless insights.

Everything for just USD25 board/month.

Check out Nolt here.

Pros of Nolt:

  • Affordable pricing starting at just $25 per board per month.
  • Collaborative platform for user requests and feedback.
  • Beautiful and user-friendly interface.

Cons of Nolt:

  • No API integration available.
  • No Intercom integration.
  • No estimated dates feature.

Reviews and awards about Nolt:

Nolt has received a remarkable review score of 4.9/5 on Capterra and 5/5 on G2.

It has also been recognized with various awards.

Features Nolt has that UserVoice doesn’t:

  • Weekly reports to keep you updated.
  • User profiles for a personalized experience.
  • Internal comments for seamless collaboration.

Features Nolt misses:

  • Prioritization Matrix for efficient task prioritization.
  • Custom CSS for more personalized branding.
  • Intercom integration for better customer support.

How much does Nolt cost?

Nolt offers a pricing plan starting at just $25 per board per month.

This makes it an affordable option for individuals and businesses of all sizes.



8. Upvoty

Screenshot from Upvoty

What is Upvoty

Upvoty is a platform that allows you to easily manage all of your customer's feedback and prioritize what to build next with feature voting.

With Upvoty, you can create feedback boards, roadmap, and changelog all in one place.

By using Upvoty, you can ensure that you are always building what your users love.

Check out Upvoty here.

Pros of Upvoty

  • Easy management of customer feedback
  • Feature voting to prioritize development
  • All-in-one platform for feedback boards, roadmap, and changelog

Cons of Upvoty

  • No weekly reports
  • No user profiles
  • Weekly reports are not available

Reviews and awards about Upvoty

  • Capterra: 5/5
  • Google: 5/5
  • Trustpilot: None
  • G2: 1.6/5

Features Upvoty has that UserVoice doesn’t

  • API integration
  • Single sign-on (SSO)
  • Custom CSS

Features Upvoty misses

  • Weekly reports
  • User profiles
  • Prioritization Matrix

How much does Upvoty cost?

Upvoty offers a starting price of $15 per month.

They also provide a 14-day free trial for users to try out their platform.



9. Getbeamer

Screenshot from Getbeamer

What is Getbeamer

Getbeamer is a platform that helps product teams announce new features, prioritize what to build next, and close the feedback loop.

With Getbeamer, you can easily keep your users informed about updates and changes, ensuring they stay engaged and informed.

Visit Getbeamer's website to learn more.

Pros of Getbeamer

  • Effective feature announcement and communication tool
  • Easy to use and implement
  • Provides analytics and insights on user engagement

Cons of Getbeamer

  • Limited customization options
  • Lacks certain advanced features like prioritization matrix and estimated dates
  • Integration with Intercom is not available

Reviews and awards about Getbeamer

Getbeamer has received a reviewscore of 4.8/5 on Capterra and 4.7/5 on G2.

While there are no specific awards mentioned, Getbeamer has garnered positive feedback from users.

Features Getbeamer has that UserVoice doesn’t

  • Internal comments for team collaboration
  • API for custom integrations
  • Single sign-on (SSO) functionality

Features Getbeamer misses

  • Prioritization matrix for efficient feature prioritization
  • Estimated dates for better roadmap planning
  • Custom CSS for advanced customization options

How much does Getbeamer cost?

Getbeamer starts at $59 per month.

However, additional features such as Single sign-on (SSO) and Custom CSS are available at a separate cost of $299 and $119 per month, respectively.

Visit Getbeamer's website for detailed pricing information.



10. Featureupvote

Screenshot from Featureupvote

What is Featureupvote?

Featureupvote is a customizable, easy-to-use, and affordable feedback board platform for product managers.

With Featureupvote, users can submit and upvote feature requests, allowing product managers to quickly surface the most valuable product ideas.

Learn more about Featureupvote.

Pros of Featureupvote:

  • Customizable and easy-to-use feedback boards
  • Affordable pricing starting at $57 per month
  • Allows users to submit and upvote feature requests

Cons of Featureupvote:

  • No reviews or ratings available on Capterra, Google, Trustpilot, or G2
  • No additional rewards or awards
  • Lacks certain features such as internal comments and prioritization matrix

Reviews and awards about Featureupvote:

Unfortunately, there are no available reviews or ratings for Featureupvote on Capterra, Google, Trustpilot, or G2.

Additionally, there are no rewards or awards mentioned for Featureupvote.

Features Featureupvote has that UserVoice doesn’t:

  • Customizable CSS
  • Intercom integration
  • Estimated dates for feature implementation

Features Featureupvote misses:

  • Internal comments
  • Prioritization Matrix
  • Vote on behalf of users

How much does Featureupvote cost?

Featureupvote offers a starting price of $57 per month.

Additional pricing details and plans can be found on their website.



11. Hellonext

Screenshot from Hellonext

What is Hellonext?

Hellonext is a platform that allows you to centralize, organize, and respond to customer feedback in one place.

It provides a user-friendly interface where your users can upvote on existing feedback from other users.

With Hellonext, you can easily gather and manage all customer feedback, making it easier to understand what your users want and prioritize your product roadmap.

To learn more about Hellonext, visit their homepage.

Pros of Hellonext:

  • Private boards: Hellonext allows you to create private boards, ensuring that sensitive information remains confidential.
  • Internal comments: With Hellonext, you can have internal discussions and collaborate with your team members directly within the platform.
  • Widget to embed in your product: Hellonext provides a widget that you can embed directly into your product, allowing users to provide feedback without leaving your website or application.

Cons of Hellonext:

  • No free trial: Hellonext does not offer a free trial, which means you cannot test the platform before making a purchasing decision.
  • Limited user profiles: Hellonext does not provide user profiles, which may make it difficult to track and identify individual users.
  • No prioritization matrix: Unlike some other platforms, Hellonext does not offer a prioritization matrix feature, which can be helpful in determining which features to prioritize.

Reviews and awards about Hellonext:

Hellonext has received a perfect 5/5 review score on G2, indicating high customer satisfaction.

While there are no reviews available on platforms like Capterra, Google, or Trustpilot, the positive feedback on G2 demonstrates the platform's effectiveness and reliability.

Features Hellonext has that UserVoice doesn’t:

  • Private boards: Hellonext allows you to create private boards, ensuring that sensitive information remains confidential.
  • Widget to embed in your product: Hellonext provides a widget that you can embed directly into your product, allowing users to provide feedback without leaving your website or application.
  • Single sign-on (SSO): Hellonext supports single sign-on, making it easier for users to access the platform using their existing credentials.

Features Hellonext misses:

  • Weekly reports: Unlike UserVoice, Hellonext does not offer weekly reports, which can provide valuable insights into user feedback trends over time.
  • User profiles: Hellonext does not provide user profiles, making it more challenging to track and engage with individual users.
  • Prioritization Matrix: Hellonext does not have a prioritization matrix feature, which can help prioritize feature development based on user feedback.

How much does Hellonext cost?

Hellonext offers a starting price of $65 per month.

While there is no free trial available, Hellonext does provide a free plan that you can use to get started.

The pricing may vary depending on your specific needs and requirements.

For more detailed pricing information, you can visit Hellonext's website.



12. Headway

Screenshot from Headway

What is Headway

Headway is a changelog software that keeps your customers in the loop about your product.

With Headway, you can easily communicate updates and changes to your users, ensuring they are always informed and engaged.

You can check out Headway here.

Pros of Headway

  • Provides a clear and effective way to communicate updates and changes to your users
  • Helps keep your customers engaged and informed about your product
  • User-friendly interface that makes it easy to create and manage changelogs

Cons of Headway

  • Does not offer features such as user profiles, internal comments, and custom statuses
  • Lacks the ability to vote on behalf of users and integrate with other platforms like Intercom
  • No option for a free trial, only a free plan is available

Reviews and Awards about Headway

Headway has received positive reviews, with a Capterra score of 5/5.

While there are no reviews on Google or Trustpilot, Headway has a G2 score of 3/5.

Features Headway has that UserVoice doesn’t

  • Ability to embed a widget in your product
  • No single sign-on (SSO) feature
  • No option for custom statuses

Features Headway misses

  • User profiles
  • Internal comments
  • Prioritization matrix

How much does Headway cost?

Headway offers a free plan, but for additional features, pricing starts at $29 per month.



13. Sleekplan

Screenshot from Sleekplan

What is Sleekplan

Sleekplan is an all-in-one feedback tool that includes features such as Feedback Boards, Roadmaps, Changelog, and Satisfaction Surveys.

With Sleekplan, you can easily collect and organize customer feedback, prioritize feature requests, and keep your users updated with your product's progress.

To learn more about Sleekplan, visit their homepage.

Pros of Sleekplan

  • Sleekplan offers a 30-day free trial, allowing you to test out the platform before committing.
  • Sleekplan has received a perfect 5/5 review score on Capterra, indicating high customer satisfaction.
  • With Sleekplan, you can create user profiles, providing valuable insights into your users' preferences and needs.

Cons of Sleekplan

  • Sleekplan does not offer weekly reports as part of their standard offering.
  • Internal comments, a feature that allows for internal team discussions on feedback, is only available as a paid add-on.
  • Sleekplan does not provide the option for custom statuses, limiting the customization options for your feedback management.

Reviews and awards about Sleekplan

Sleekplan has received positive reviews from users, with a review score of 5/5 on Capterra.

While there are no specific awards mentioned, the high review score indicates that users are satisfied with the platform's features and capabilities.

Features Sleekplan has that UserVoice doesn’t

  • Sleekplan offers user profiles, allowing you to gain insights into your users' preferences and needs.
  • Sleekplan provides the option to embed a widget in your product, enabling users to provide feedback directly from within your application.
  • The platform offers Single Sign-On (SSO) functionality, providing enhanced security and convenience for users.

Features Sleekplan misses

  • Sleekplan does not include a Prioritization Matrix, which can be a valuable tool for evaluating and ranking feature requests.
  • The platform does not offer the option for custom CSS, limiting the ability to customize the appearance of your feedback boards.
  • Sleekplan does not provide the ability to vote on behalf of users, which can be useful for consolidating feedback and prioritizing feature development.

How much does Sleekplan cost?

Sleekplan offers a range of pricing plans to suit different business needs.

The starting price is $15 per month.

Additional features such as API access, internal comments, and the ability to vote on behalf of users are available as paid add-ons.

For detailed pricing information, visit the Sleekplan pricing page.



14. ProductBoard

Screenshot from ProductBoard

What is ProductBoard

ProductBoard is a product management platform that helps product teams get the right products to market faster by understanding what customers need, prioritizing what to build next, and aligning everyone around the roadmap.

With ProductBoard, you can centralize and organize customer feedback, create a prioritization matrix, and collaborate effectively with your team.

Learn more about ProductBoard

Pros of ProductBoard

  • Centralized feedback management
  • Prioritization matrix for effective decision-making
  • Collaboration and alignment with team members

Cons of ProductBoard

  • No option for users to contribute without logging in
  • Private boards are not available
  • No weekly reports feature

Reviews and awards about ProductBoard

ProductBoard has received positive reviews and has been recognized as a G2 Leader in Summer 2023.

Features ProductBoard has that UserVoice doesn’t

  • Prioritization Matrix
  • Intercom integration
  • Estimated dates for roadmap items

Features ProductBoard misses

  • Widget to embed in your product
  • API access
  • Custom CSS customization

How much does ProductBoard cost?

ProductBoard's starting price is $20 per month.

Pricing plans may vary based on different subscription options and additional features required.



15. Rapidr

Screenshot from Rapidr

What is Rapidr?

Rapidr is a feedback management tool that allows users to easily prioritize their product roadmap based on feedback from customers.

With Rapidr, you can centralize and organize customer feedback, making it easier to identify and address the most important issues.

By using Rapidr's features such as user voting and internal comments, you can gain valuable insights to guide your product development.

Check out Rapidr here.

Pros of Rapidr:

  • Centralized feedback management
  • User voting and internal comments
  • Easy prioritization of product roadmap

Cons of Rapidr:

  • No API integration
  • No estimated dates feature
  • No Intercom integration

Reviews and Awards about Rapidr:

Rapidr has received a review score of 4.5/5 on G2, indicating a high level of satisfaction among users.

While there are no specific awards mentioned, the positive reviews demonstrate the effectiveness of the platform.

Features Rapidr has that UserVoice doesn’t:

  • Internal comments
  • Vote on behalf feature
  • Custom statuses

Features Rapidr misses:

  • API integration
  • Estimated dates feature
  • Intercom integration

How much does Rapidr cost?

Rapidr offers a starting price of $49 per month.

Users can take advantage of a 14-day free trial to explore the platform's features and determine if it meets their needs.



FAQ

What is UserVoice?

UserVoice is a popular customer feedback management tool that helps businesses collect and manage user feedback, prioritize feature requests, and build a better product.

It provides a quick and easy-to-use feedback solution to engage with customers and gather valuable insights for product development.

How much does UserVoice cost?

UserVoice offers different pricing plans to cater to different business needs.

The pricing starts at $499 per month for the Startup plan, which includes unlimited tracked users, private feedback, and a feedback widget for your site or app.

For more advanced features and customization options, they also offer higher-tier plans like the Pro and Enterprise plans.

What are the features of UserVoice?

UserVoice offers a wide range of features to help businesses effectively manage customer feedback.

Some key features include a feedback board to collect and organize user feedback, a public roadmap to showcase the product's future direction, a feature voting board to allow users to prioritize their requests, and a feedback portal to centralize feedback from various channels.

It also provides tools like widgets and embeddable forms for easy collection of feedback, as well as options for custom domains and branding.

Why look for UserVoice alternatives?

While UserVoice is a popular choice for feedback management, it's always good to explore alternatives to find the best fit for your specific needs.

Looking for UserVoice alternatives allows you to compare different tools and find the one that offers the features, pricing, and customization options that align with your business goals.

It's a great way to ensure that you have the best feedback management solution that suits your unique requirements.

Is UserVoice free?

No, UserVoice is not free.

It offers various pricing plans starting at $499 per month.

However, they do provide a free trial period so you can try out the tool and see if it meets your needs before making a purchasing decision.

Are there any other UserVoice alternatives for collecting customer feedback?

Yes, there are several top UserVoice alternatives available in the market.

One of the best alternatives is ProductLift, which provides a comprehensive customer feedback and product management software.

ProductLift offers an all-in-one feedback solution with features like a feedback board, public roadmap, and feature voting.

It allows you to centralize feedback, interact with your team, and make data-driven decisions on what to build next.

Additionally, ProductLift offers custom domain options, embeddable forms, and a user-friendly interface to enhance the feedback experience for both you and your customers.

How does UserVoice compare to other feedback tools?

UserVoice has its strengths, but it's always important to compare it with other feedback tools to find the one that best suits your needs.

Some key factors to consider when comparing feedback tools include pricing, feature set, customization options, and ease of use.

By exploring alternatives like ProductLift, you can find a better feedback management solution that helps you effectively collect and manage customer feedback, build customer loyalty, and improve your overall product experience.

Can I use UserVoice for customer support?

Yes, UserVoice can be used for customer support in addition to feedback management.

It provides features like public and private feedback, unlimited tracked users, and a feedback widget that can be integrated into your site or app.

These features allow you to gather feedback from your customers, respond to their inquiries, and provide a seamless customer support experience.

How does UserVoice help with product roadmap planning?

UserVoice offers a public roadmap feature that allows you to showcase your product's future direction to your customers.

This helps in setting expectations and building trust with your user base.

By collecting and prioritizing feature requests through UserVoice's feature voting board, you can involve your customers in the decision-making process and ensure that you are building the features that matter most to them.

How does UserVoice enable collaboration within a team?

UserVoice provides a feedback loop that allows team members to interact and collaborate on customer feedback and feature requests.

It offers an all-in-one feedback board where team members can discuss and prioritize ideas, ensuring that everyone is aligned on what needs to be built next.

This collaborative approach helps streamline product management and ensures that decisions are made based on collective insights from both customers and internal stakeholders.

Can UserVoice be customized to match my brand?

Yes, UserVoice offers customization options to match your brand identity.

You can customize the feedback portal with your own branding, including custom domains and logos.

This allows you to provide a seamless and cohesive user experience for your customers, reinforcing your brand image and creating a sense of trust and familiarity.

How does UserVoice facilitate customer loyalty?

UserVoice facilitates customer loyalty by providing a platform for customers to share their feedback and ideas.

By actively involving your customers in the product development process and demonstrating that their opinions are valued, you can build a stronger relationship with them.

UserVoice's feedback management tools help you listen to your customers, respond to their needs, and continuously improve your product based on their input, ultimately enhancing their overall customer experience.

Best UserVoice alternative: switch from UserVoice

After thoroughly comparing UserVoice with various alternatives, it is evident that ProductLift emerges as the ultimate choice for those seeking a top-notch platform.

With its user-friendly interface, extensive features, and exceptional customer support, ProductLift surpasses the competition in every aspect.

Don't hesitate to sign up for a free trial today at https://app.productlift.dev/signup and experience the power of ProductLift firsthand!

Start your free trial

Join over 300+ product managers already growing with ProductLift.

Don’t just take our word for it

Hear from some of our amazing customers who are building better products with ProductLift.
"This app will help you connect with your users and gather feedback like never before. The UI is clean and focused. The different pages and forms can be fully customized."
Seb
Product Manager
"This is a really great `Public roadmap and product idea page. It's totally customizable and you can set it up with your custom domain"
Futch
Owner
"It's a joy to use, and I've been constantly surprised (in the best way) about features and advanced options available. I feel comfortable building on this platform for the long term."
R Pillz
Product Owner