Vote on behalf of your customer
This feature allows you to vote on behalf of your customer. It is helpful for you:
- in case you are receiving feedback via several channels (such as email, calls, messages, WhatsApp) that you want to keep track of in ProductLift.
- if you want to keep your ProductLift portal private, you can gather customer votes without sending invites.
Step 1. Vote on behalf
Open the post you want to add the vote to. Then click "add voter" on the right side.
Step 2. Link the vote to your customer
Add the vote of your customer by entering their email or name. Their account will automatically show up.
Select the account and vote.
If the account is not showing up, the person has no account or is not invited yet. In that case, tick the checkbox for a new account.
The user will be created, they get an invite and their vote is added to the post. If you don't want to send the invite, you can tick the box "Invite without sending an email".
Step 3. Ready
The vote is completed and is added to your list of "voters & followers".
Stripe Climate member
from Utrecht 