For growing SaaS teams and internal product orgs

Customer feedback platform and product roadmap software. On your subdomain. Unlimited voters, always.

A feedback board, public roadmap, changelog and knowledge base that all live on your own domain. Two-way Jira/ADO sync so engineering never leaves Jira. AI prioritization scored against your product vision. From $19/month, unlimited voters on every plan, no per-tracked-user gouging as you grow.

Unlimited voters on every plan

Two-way Jira / Azure DevOps sync

Feedback + Roadmap + Changelog + KB on your subdomain

See a live customer portal

from 124+ reviews

Customer feedback platform and product roadmap software in one branded portal

Your customer base grew. Your feedback pile grew. Your PM headcount didn't.

The three-tab spreadsheet, the Trello board nobody sorts, the support inbox filed under "feature requests", the sales-call notes you never got back to. Every customer who asked for something is now waiting for an answer you don't have time to draft.

Meanwhile the tools that were supposed to fix this problem charge you per tracked user. So the more customers you have, the more Canny costs. Productboard bills separately. Beamer bills separately. Intercom Articles bills separately. Four subscriptions, and the loop still breaks somewhere between vote and ship.

You need one place where a customer can post an idea, watch it move through your roadmap, get emailed the day it ships, and find the help article about it. On your domain. Without a per-user fee that grows with your success.

One post. Four stages. Zero copy-paste.

Feedback, roadmap, changelog and knowledge base are not four separate tools here. They are the same customer request at four different points in its life.

Customer feedback board with feature requests and voting on a branded subdomain

1. Collect

Public or private feedback boards on your subdomain. In-app submit widget. AI turns sales-call transcripts into posts. Every voter enriched with Stripe MRR, LTV and plan tier.

Public roadmap tool with drag and drop status columns synced to Jira

2. Plan

Drag the same post to your roadmap. Two-way Jira or Azure DevOps sync creates the ticket. Voters see the status change the moment engineering moves it. No dual-maintenance.

Changelog tool with categorized product updates and voter notifications

3. Ship

Mark it shipped. Every voter who requested it gets an email. Your public changelog updates. The in-app What's New widget badges unread updates for logged-in users.

Knowledge base with searchable help articles auto-drafted from shipped features

4. Document

AI drafts the help-center article from the shipped feature. Full vote and comment history preserved. Customers self-serve instead of pinging support next time.

Customer feedback management

The product feedback tool where every vote has a name, plan, and MRR.

Stop losing valuable requests in Slack DMs, sales-call notes and support tickets. Collect everything on one board where the whole team can see it. Every voter is a real user profile with revenue attached, not an anonymous plus-one. Prioritize by MRR, not by loudness.

Public or private feedback boards on your own subdomain
Stripe integration: MRR, LTV and plan tier per voter
AI duplicate detection so the board stays readable
RICE, ICE, MoSCoW, Impact/Effort frameworks built in
AI prioritization scored against your written product vision
Anonymous voting or SSO, your call

ProductLift customer feedback platform with revenue-weighted voter profiles

Public roadmap tool with two-way Jira and Azure DevOps sync

Roadmap + Jira/ADO

Product roadmap software with true two-way Jira/ADO sync. Not push-only.

Define the roadmap in ProductLift. Plan engineering execution in Jira or Azure DevOps. When your engineer moves the ticket from In Progress to Done, the ProductLift item moves too. Every voter who asked for it gets emailed the same afternoon. Nobody maintains status in two systems.

True two-way sync with Jira Cloud, Jira Server, and Azure DevOps Boards
Status flows both directions, not just outbound push
Field mapping per project, including custom fields
Voters auto-notified when the linked ticket moves
Public roadmap tool with quarters, now/next/later, or your own columns
Engineering never has to log into ProductLift

Changelog

The changelog tool your users actually read.

Announce shipped features on a public changelog that looks like you designed it on purpose. Auto-email every voter who asked for the feature. In-app What's New widget for logged-in users. Turn engineering commits into changelog drafts with Git2Log.

Public changelog with categories, tags, RSS
Auto-email to every voter when their request ships
In-app What's New widget badges unread updates
Git2Log: commits become changelog entries with AI
Full white-label so it feels like your product's changelog, not ours

Changelog tool with auto-notified voters and categorized updates

Knowledge base

A knowledge base that writes its own first draft.

Host your help center in the same platform where the feature was requested, prioritized, and shipped. When you mark a post shipped, AI drafts the KB article from the change. Full history preserved: who asked, when they voted, what got built.

Unlimited topics and subtopics, tiles or list view
AI drafts articles from any shipped feature or changelog entry
Full-text search for customers
WYSIWYG editor with your brand's typography and colours
Same subdomain as your feedback board and roadmap

Internal + private

Customer feedback software for internal teams too.

Not every feedback board is public. Credit unions, financial-services, healthcare and larger internal product orgs run private boards for staff, members or partners. Same platform. Different audience. SSO, per-group access, and full data isolation.

Private boards visible only to specific groups (staff, members, beta cohort)
SSO via SAML, Google, Microsoft
Custom domain, custom theme, custom SCSS
Full audit log of who voted, commented, moved status
GDPR-native, EU-hosted, DPA on request

Private customer feedback software with SSO and group-level access

Proof

Live customer portals on ProductLift

Not screenshots. Live subdomains you can click into right now.

BlueFCU

A credit union running an internal member-facing feedback portal on ProductLift. Private-board use case with SSO and group-level access. Proof that PL fits regulated internal product orgs, not just outward-facing SaaS.

A mid-market vacation-rental SaaS

Hundreds of employees, thousands of paying property managers. Uses ProductLift as the public feedback board and roadmap on their own subdomain, syncing to Jira on the engineering side. The kind of team where per-tracked-user pricing at Canny scale would be brutal, and where unlimited voters is the actual wedge.

A fast-growing edtech platform

Product team of five, tens of thousands of teachers and students on the platform. Public roadmap on their subdomain to cut inbound "when will you ship X" emails. Every voter emailed the day their request ships.

See all showcases

80% of software features are rarely or never used. SaaS spends over $29.5B a year building things nobody actually asked for.

The tools that were supposed to fix this problem became the problem. Canny for feedback. Productboard for roadmap. Beamer for changelog. Intercom Articles for docs. Four subscriptions. Four logins. Four places for a customer's idea to disappear between them. And every one of them prices you per tracked user, so the more customers you serve, the more they cost.

That's why we built ProductLift as one platform. Feedback, roadmap, changelog, knowledge base. On your subdomain. Unlimited voters on every plan. Two-way Jira/ADO sync so engineering keeps their workflow.

In five years we've helped 5,000+ SaaS teams and internal product orgs host 267,000+ end-users, collect 130,000+ ideas, and ship 26,000+ of them. Fourteen days, no credit card. Try it.

Ruben Buijs

Founder, ProductLift

Frequently asked questions

How is ProductLift different from Canny or Productboard?

Canny is feedback-only. Productboard is roadmap-only. Both charge per tracked user, so pricing scales against you as your audience grows. ProductLift combines feedback + roadmap + changelog + knowledge base in one platform, with unlimited voters on every plan and true two-way Jira/ADO sync so engineering never has to leave Jira. Flat pricing from $19/month.

Do you really have unlimited voters on every plan?

Yes. Voters, commenters, changelog subscribers and KB readers are unlimited on every tier. You pay per team seat only (the people actually managing the board). No per-tracked-user fee that grows with your customer base.

How does the Jira / Azure DevOps integration work?

True two-way sync. Move a ProductLift item to In Progress and it creates or updates the linked Jira / Azure DevOps ticket. When your engineer moves that ticket forward, the ProductLift item updates and every voter who requested the feature is notified automatically. Field mapping is configurable per project.

Can we use ProductLift for internal-only feedback (staff, members, beta cohort)?

Yes. Create private boards, gate them by group, add SSO. Credit unions, healthcare orgs and larger internal product teams use PL exactly this way. Same platform, private audience.

How long does setup take?

Most teams are live in under 10 minutes. Create your account, pick your subdomain (or custom domain), drop the widget on your site. No engineering required.

Can I migrate from Canny, UserVoice or Nolt?

Yes. Import posts, votes and users via CSV. Support helps with anything tricky.

How does pricing work?

Flat monthly. Unlimited voters on every plan. You pay per team seat only. Plans start at $19/month billed annually. 14-day free trial, no credit card.

Is ProductLift GDPR compliant?

Yes. Built and hosted in the EU. DPA available on request, data export and deletion supported, no third-party data resale.

One platform. One bill. Unlimited voters.

Give your customer base one place to request, vote, watch it ship, and read the help article. On your subdomain. From $19/month, 14-day free trial, no credit card.