Canny vs Frill
Ruben Buijs
5 minutes · Written on Mar 11, 2024
Choosing the correct product management tool can give you a significant edge. This comparison between Canny and Frill, two leading platforms, helps you make an informed decision. Explore their offerings, prices, reviews, and features.
Table of contents
- What is Canny?
- What is Frill?
- Features comparison
- Languages comparison
- Reviews comparison
- Price comparison
- Conclusion
What is Canny?
Canny is a single place for all customer feedback. It saves you time managing all the feedback while keeping your customers in the loop. Let your customers post and vote on feedback from within your website or mobile app. You'll get an organized list of feedback that you can use to inform your roadmap.
Read more: 18 Canny Alternatives
What is Frill?
Frill helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.
Read more: 16 Frill Alternatives
Features comparison
| Feature | Canny | Frill |
|---|---|---|
| Contribute Without Logging In | ||
| Private Boards | ||
| Weekly Reports | ||
| User Profiles | ||
| Internal Comments | ||
| Prioritization Matrix | ||
| Embeddable Widget | ||
| API Access | ||
| Single Sign-On (SSO) | ||
| Custom Statuses | ||
| Intercom Integration | ||
| Estimated Dates |
Features Frill has that Canny doesn’t
- Allows contributions without logging in, enhancing accessibility and engagement.
- Features a prioritization matrix, aiding in decision-making and feedback implementation planning.
- Offers a widget to embed in your product, seamlessly integrating feedback collection into user experience.
Features Frill misses
- No internal comments feature, limiting in-team communication on user feedback.
- Lacks Intercom integration, missing out on streamlined customer interactions.
- Does not offer estimated dates for implementations, reducing clarity around feedback resolution timelines.
Languages comparison
| Language | Canny | Frill |
|---|---|---|
English
|
Reviews and awards comparison
| Product | G2 | Capterra | Trustpilot |
|---|---|---|---|
| Canny | 4.6/5 | 4.7/5 | 3.1/5 |
| Frill | 4.8/5 | 4.7/5 | 4.6/5 |
Price comparison
Canny does not offer a free trial. Pricing begins at $400.00 per month.
Frill offers a 14 day free trial. Pricing begins at $25.00 per month.
Conclusion
Choosing between Canny and Frill ultimately depends on your team's unique needs and workflow preferences.
Canny is tailored for those seeking a wide array of product management tools and functionalities. Meanwhile, Frill offers a streamlined experience, focusing on efficient feedback capture and roadmap development.
Consider your project's scope and team dynamics to guide your choice.
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from Utrecht 