Feedback Board Software

Feedback Board Software That Tells You What to Build Next

Your users submit feature requests, vote on priorities, and get notified when you ship. AI detects duplicates, Stripe reveals the revenue behind every vote, and your roadmap stays connected to what people actually want.

4.8 on G2

6,000+ teams

Live in 10 minutes

Try the Live Demo

from 124+ reviews

ProductLift feedback board with feature requests, voting, and submission form

How It Actually Works

A feature request comes in. You never lose track of it again.

Someone requests a feature

Through your feedback board, email, sales call, or support ticket. It lands in ProductLift with one click. AI checks for duplicates and merges votes automatically.

Feature requests with vote counts and statuses

Users vote and signal demand

Other users upvote the same idea. Stripe shows the MRR and LTV behind every voter. You see which requests carry the most revenue, not just the most noise.

Roadmap with In Progress and Next columns

You prioritize and plan

AI scores every request against your product vision. RICE, ICE, or MoSCoW frameworks combine votes, revenue, and effort into one score. Drag winners to your roadmap.

You ship and close the loop

Move it to Shipped. Every voter gets notified. It appears in your changelog. Users feel heard, and they keep coming back with more ideas.

What Changes When You Use a Feedback Board

Before

With ProductLift

Feature requests scattered across email, Slack, support tickets, and sticky notes

Every request in one place with votes, comments, and revenue data attached

You prioritize based on who asked last or who shouted loudest

AI scores requests against your product vision, user demand, and Stripe revenue

You ship a feature and the people who asked for it never find out

Every voter gets notified automatically. It appears in your changelog the same day.

Duplicate requests pile up and inflate your backlog with phantom demand

AI detects duplicates and merges them. Votes and comments combine into one thread.

No way to tell if a request comes from a $29/mo user or a $2,900/mo account

Stripe shows MRR, LTV, and plan tier for every voter so you weight decisions by revenue

What You Can Do With This

AI prioritization dashboard with winners podium

Let AI Organize and Prioritize Your Backlog

Define your product vision once. AI analyzes every request against that vision, user demand, and strategic fit. Duplicates get merged. Winners rise to the top. Replace gut feeling with data.

Impact-effort prioritization bubble chart

Weight Every Vote by Revenue

Connect Stripe and see the MRR behind every voter. A request from ten enterprise accounts outweighs a hundred free-tier upvotes. RICE, ICE, and MoSCoW frameworks bake revenue into the score.

Theme style customization with Clean and Rounded options

White-Label the Entire Experience

Custom domain, colors, fonts, and SCSS. Remove all ProductLift branding on every plan. Your users see your brand, not ours. Embed it in your app or host it on a subdomain.

What Teams Say After Switching

Sebastian F.

Entrepreneur

This app will help you connect with your users and gather feedback like never before. The UI is clean and focused. The different pages and forms can be fully customized. Ruben is an amazing developer and entrepreneur with a proven track record. ProductLift is going places and you should get onboard.

Aaron Dye

An excellent product with equally excellent support! Everything just works, and when I had questions, the team was incredibly responsive.

Timothy M.

Product Manager

This tool is literally a needle in a haystack. I was using Frill, and this doesn't even compare. The user interface, the way it lays out — so amazing. Also amazing support team!

Ben

Product Owner

Helped us quickly move away from our antiquated spreadsheet to a user-interactive system. User feedback is now collected in real-time. Support has been super speedy!

Marco

Based in Europe, ideal for privacy-conscious customer interaction. Constant improvements by Ruben together with thorough support make ProductLift a solid and future-proof choice.

Chris R.

Founder

By far the most customizable of all the feedback tools and much better than Feedbear. Developer is super responsive and support has been great. Highly recommend!

Who Uses Feedback Boards

SaaS Product Teams

Feature requests come from support tickets, sales calls, and churned-user surveys. A feedback board captures all of it in one place and shows which requests carry the most revenue. You stop building for the loudest voice and start building for the biggest opportunity.

E-Commerce Teams

Customers want new payment options, faster checkout, better filters. A feedback board lets them vote on what matters most. You see demand before you invest engineering time, and customers feel ownership over the improvements they asked for.

Agencies and Consultancies

Create a feedback board per client. They submit requests on their own schedule instead of emailing you at midnight. Internal items stay private. Every client sees their own board, not everyone else's wishlist.

EdTech and LMS Platforms

Teachers and students request features constantly. A feedback board channels that energy into structured votes. You see which improvements affect the most classrooms and prioritize updates that drive adoption across institutions.

From Idea to Shipped Feature

One platform for the entire product lifecycle. Each step feeds the next.

Feedback board with feature requests, voting, and submit form

Collect Feedback

Users submit feature requests and vote on priorities.

Product roadmap with In Progress, Next, and Later columns

Plan on Your Roadmap

Drag items to Planned. Voters see the status change.

Changelog with categorized bug fixes and feature announcements

Ship and Announce

Move to Shipped. It becomes a changelog entry. Voters get notified.

Knowledge base with article hierarchy and table of contents

Document It

Generate a help article from shipped features. AI writes the draft.

Most feedback tools collect ideas and leave them in a list. Nobody knows what happened next. ProductLift is different because your feedback board is connected to your roadmap, changelog, and knowledge base.

When a user submits a request and you ship it six months later, they get notified automatically. That single moment, "We built what you asked for," turns a passive user into an advocate. That's why over 6,000 teams trust ProductLift to close the loop.

Ruben Buijs

Founder of ProductLift

How Feedback Boards Compare to Surveys and Contact Forms

Surveys ask the questions you already thought of. Contact forms collect one-off messages that disappear into an inbox. Feedback boards do something fundamentally different: they let users tell you what they need in their own words, and then let other users validate that need with votes.

A survey gives you a snapshot. A feedback board gives you a living backlog. Requests accumulate votes over time, so you see which ideas gain traction and which ones fade. You don't need to design a new survey every quarter to find out what matters.

Contact forms create a 1:1 conversation between one user and your support team. Feedback boards create a public conversation where users build on each other's ideas, add context, and signal demand. The team that asked for CSV export six months ago can see that 47 other users voted for the same thing.

The biggest difference: surveys and contact forms have no closing mechanism. You collect the input, but the person who gave it never finds out what you did with it. A feedback board notifies every voter when you ship their request. That closes the loop and turns feedback into retention.

How Data-Driven Teams Prioritize Feature Requests

Collecting feedback is the easy part. The hard part is deciding what to build next when you have 200 open requests and three engineers. Data-driven teams solve this by scoring every request with a framework and weighting it by revenue impact.

RICE scoring: Rate each request by Reach (how many users it affects), Impact (how much it moves the needle), Confidence (how sure you are about the estimates), and Effort (how long it takes to build). ProductLift calculates RICE scores automatically from your vote data and effort estimates.

Revenue weighting with Stripe: Connect Stripe and ProductLift shows the MRR, LTV, and plan tier for every voter. A request voted on by ten enterprise accounts paying $500/mo scores differently than the same request from a hundred free-tier users. You see dollar-weighted demand, not just headcount.

AI prioritization: Define your product vision once. ProductLift's AI analyzes every request in your backlog against that vision, user demand, and strategic fit. It surfaces the items most aligned with where you are heading, so you spend less time in prioritization meetings and more time building.

Feedback Board Software FAQ

What is a feedback board?

A feedback board is a public or private page where users submit feature requests, report issues, and vote on the ideas they care about most. Unlike email or support tickets, a feedback board aggregates demand visibly so your team can see which requests have the most support and make prioritization decisions based on real user data.

How is this different from a survey tool?

Surveys ask questions you designed in advance and give you a snapshot at one point in time. A feedback board lets users tell you what they need in their own words, and other users validate those needs with votes over time. You get a living backlog instead of a static report, and every voter gets notified when you ship their request.

How does AI help manage feedback?

AI does three things in ProductLift. First, it detects duplicate requests and merges them so votes and comments combine into one thread. Second, it auto-moderates submissions to filter spam and off-topic posts. Third, it scores every request against your product vision, user demand, and strategic alignment, then recommends what to build next.

Can I connect Stripe to see revenue behind votes?

Yes. Connect Stripe and ProductLift auto-syncs MRR, LTV, plan tier, and customer status for every voter. You can filter and sort your backlog by revenue impact, so a request from ten enterprise accounts outweighs a hundred free-tier upvotes. Revenue data flows into RICE and ICE scoring automatically.

What happens when I ship a feature?

Move the item to Shipped and every user who voted for it gets notified automatically. The item appears in your changelog the same day. If you want, AI can generate a knowledge base article about the new feature. The full history of votes, comments, and status changes is preserved.

Can users vote without creating an account?

Yes. ProductLift supports anonymous voting on every plan. Users can upvote feature requests without signing up or logging in. If you prefer gated access, you can require approval before users can participate.

Can I white-label the feedback board?

Yes, on every plan. Use your own domain, colors, fonts, and CSS. Remove all ProductLift branding. Your users see your brand, not ours. You can embed the board in your app with an iframe or SDK, or host it on a subdomain like feedback.yourdomain.com.

What does it cost?

Plans start at $19/mo billed annually with a 14-day free trial and no credit card required. Every plan includes unlimited end-users, white-label branding, feedback boards, roadmap, changelog, and knowledge base. AI prioritization and Stripe integration are available on the Pro plan at $49/mo billed annually.