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  3. Subprocessors

Subprocessors

ProductLift uses a small number of trusted third-party service providers (“subprocessors”) to help deliver our service. These subprocessors may process limited personal data on our behalf for the specific purposes listed below.

We carefully evaluate each provider’s security, privacy, and compliance posture. Where applicable, we enter into Data Processing Agreements (DPAs) and Standard Contractual Clauses (SCCs) or other appropriate safeguards.

Subprocessor Purpose Data Categories Processing Location Notes
DigitalOcean, LLC Application hosting & infrastructure Account data, content you submit in the app, logs EU data centers Main hosting provider for ProductLift
Amazon Web Services, Inc. (AWS S3) Storage of static assets & backups File uploads (e.g., images, attachments), backups EU data centers Used for file uploads and encrypted backups
Mailgun Technologies, Inc. Transactional email delivery Recipient email, sender name, message metadata EU data centers Can be replaced by SMTP or another email provider upon request
Stripe, Inc. Payment processing & billing Billing name, email, payment method details EU/US data centers Processes payments and subscription lifecycle events
OpenAI, L.L.C. AI functionality (optional) Prompts you submit to AI features and generated outputs US Only used when AI features are enabled
Boei Customer support chat (admins only) Name, email, chat messages NL/EU Loaded in the admin area for support communications

Updates to This List

We may add or replace subprocessors as our service evolves. When we do, we will update this page. If you have a DPA with ProductLift, we will provide notice in accordance with that agreement.

Contact

If you have questions about our subprocessors or need a signed DPA, contact us at [email protected].

Last updated: 2025-12-05

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ProductLift is a prioritization, roadmap, and changelog tool for SaaS product managers, project managers, and marketing strategists. Upvote features, define a roadmap, and present product updates. Let's lift your product!

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