Aha! vs Canny (2026): Features & Pricing Compared

Aha! vs Canny: Enterprise product management suite versus focused feedback tool. Aha! offers comprehensive roadmapping and strategy features at $39-149/user. Canny provides simpler feedback collection but with tracked-user pricing that escalates quickly. For teams wanting feedback collection without either tool's pricing complexity, ProductLift offers everything at $14/month per admin.

The Verdict

Aha! is a full product management suite—roadmaps, strategy, ideas, and more. It's powerful but overwhelming. Most teams use less than 20% of features while paying 100% of the price. At $59/user/month for Roadmaps (the most popular tier), a 5-person team pays $295/month minimum.

Canny is the opposite: focused solely on feedback collection. Clean interface, strong GitHub/Intercom integrations. But since their May 2025 pricing change, tracked-user pricing can escalate dramatically—scaling from 100 to 1,000 users increases costs by 13x.

Bottom line: Aha! for enterprise teams needing comprehensive product management. Canny for smaller teams with limited growth. Neither offers good value for growing SMBs.

Quick Comparison

Feature	Aha!	Canny
Starting Price	$39/user/mo	Free (25 users)
5-User Cost	$195-745/mo	$24-99/mo
Primary Focus	Product management	Feedback collection
Public Portal	Yes	Yes
G2 Rating	4.3/5	4.6/5
Key Strength	Comprehensive suite	Clean, focused UI
Key Weakness	Complexity, cost	Tracked-user pricing
Best For	Enterprise PM teams	Small, static teams

Features comparison

Features Canny has that Aha! doesn’t

• Includes user profiles, personalizing the feedback process and improving user management.
• Offers direct integration with Intercom, enhancing customer communication and support.
• Supports custom CSS for full branding control.

Features Canny misses

• Lacks a prioritization matrix, making it harder to strategize feedback implementation.
• No knowledge base feature, requiring a separate tool for documentation.
• No Azure DevOps integration available.

Languages comparison

Reviews and awards comparison

Price comparison

Both tools have pricing challenges:

Scenario	Aha! (Roadmaps)	Canny (Growth)	Winner
5 users, 100 voters	$295/mo	$79/mo	Canny
5 users, 1,000 voters	$295/mo	$311/mo	Aha!
10 users, 5,000 voters	$590/mo	$656/mo	Aha!

Aha! charges per seat (team member). Canny charges per tracked user (voters/commenters). For teams with many engaged customers, Aha! can actually be cheaper despite higher per-user rates.

Neither scales well for growing companies.

When to Choose Canny

Choose Canny if:

• Feedback-only needs — Don't need roadmapping/strategy tools.
• Small, static user base — Under 100 tracked users permanently.
• GitHub-centric workflow — Need tight integration with code repos.
• Clean UI priority — Value design and simplicity.
• Free tier works — Under 25 tracked users.

Consider ProductLift Instead

Both Aha! and Canny have significant drawbacks. Aha! is overwhelming and expensive. Canny's tracked-user pricing punishes growth.

ProductLift offers balance:

• $14/month per admin — Unlimited voters included. No tracked-user pricing traps.
• Feedback + Roadmap + Changelog — Like Aha! but simpler.
• Knowledge Base Included — Neither Aha! (basic) nor Canny includes this.
• 22 Languages — Canny is English-only; Aha! has limited localization.
• RICE, ICE, MoSCoW — Prioritization frameworks Canny lacks.
• Stripe Integration — Connect feedback to customer revenue data.
• No Growth Penalty — Same price whether you have 100 or 10,000 voters.

For teams wanting professional feedback collection without enterprise complexity or tracked-user traps, ProductLift delivers.

Start your free trial →

Conclusion

Aha! is best for enterprise teams needing comprehensive product management beyond feedback. The learning curve and cost are significant but justified for complex product organizations.

Canny is best for small teams with limited growth who need focused feedback collection. The tracked-user pricing becomes problematic as customer bases grow.

For most growing SMBs, neither tool offers optimal value. ProductLift provides the feedback features of Canny plus roadmap capabilities approaching Aha!—at a fraction of the cost.

Frequently Asked Questions

Is Aha! better than Canny?

They serve different purposes. Aha! is a comprehensive product management suite; Canny is a focused feedback tool. Aha! is better for enterprise teams needing roadmapping and strategy. Canny is better for smaller teams focused only on feedback collection.

How much does Aha! cost compared to Canny?

Aha! Roadmaps costs $59/user/month. Canny costs $79-661/month based on tracked users. For a 5-person team with 500 voters, Aha! is ~$295/month; Canny is ~$156/month. At 1,000 voters, both cost roughly the same (~$300/month).

Does Canny have roadmap features like Aha!?

Canny has basic public roadmap functionality but nothing compared to Aha!'s comprehensive roadmapping. Aha! offers Gantt charts, timeline views, dependencies, and strategic planning. Canny's roadmap is a simple list of planned features.

Which tool has better integrations?

Both have strong integrations but different focuses. Canny excels at GitHub and Intercom. Aha! has broader enterprise integrations including Jira, Azure DevOps, Salesforce, and 30+ tools. For developer teams, Canny. For enterprise, Aha!.

Can I switch from Canny to Aha!?

Yes. Both tools support data export. Aha! offers migration assistance for enterprise customers. Expect 2-4 weeks for full transition including team training on Aha!'s more complex interface.

Is there a cheaper alternative to both?

Yes. ProductLift offers feedback collection, roadmap, changelog, and knowledge base for $14/month per admin—no per-user or per-voter pricing. It has Canny's simplicity with more features approaching Aha!, at a fraction of either's cost.

Does Aha! have a free plan like Canny?

No. Aha! offers a 30-day free trial but no permanent free tier. Canny's free plan allows 25 tracked users. For truly free feedback tools, consider Fider (open-source, self-hosted).

Which tool is better for startups?

Canny's free tier makes it easier to start, but tracked-user pricing hurts growing startups. Aha! is too expensive and complex for most early-stage companies. ProductLift at $14/month offers better startup value than either.