Frill vs Pendo (2026): Features & Pricing Compared

Ruben Buijs, Founder of ProductLift
Ruben Buijs

Updated on Jan 23, 2026 · Written on Mar 11, 2024 · 5 minutes

Choosing the correct product management tool can give you a significant edge. This comparison between Frill and Pendo, two leading platforms, helps you make an informed decision. Explore their offerings, prices, reviews, and features.

Table of contents

  1. What is Frill?
  2. What is Pendo?
  3. Features comparison
  4. Languages comparison
  5. Reviews comparison
  6. Price comparison
  7. Conclusion

What is Frill?

Frill feedback management software - user feedback collection and feature voting interface

Frill is a developer-friendly feedback platform with strong GitHub and Jira integrations plus AI features. At $25/mo it offers prioritization scoring but lacks internal comments, knowledge base, and multi-language support.

Read more: 10 Frill Alternatives

What is Pendo?

Pendo feedback management software - user feedback collection and feature voting interface

Pendo is primarily a product analytics and user onboarding platform that also includes feedback features. It's analytics-first, feedback-second, with three plans (Base, Core, Ultimate) all requiring custom quotes.

Read more: 8 Pendo Alternatives

Features comparison

Feature Frill Pendo
Contribute Without Logging In
Private Boards
Weekly Reports
User Profiles
Internal Comments
Prioritization Matrix
Embeddable Widget
API Access
Single Sign-On (SSO)
Custom Statuses
Intercom Integration
Estimated Dates
Knowledge Base
AI Features
Slack Integration
Stripe Integration
Jira Integration
Azure DevOps Integration
Zapier Integration
GitHub Integration
User Segments
Changelog
Public Roadmap
Webhooks
Vote on Behalf
Custom CSS

Features Pendo has that Frill doesn't

  • Includes user profiles, personalizing the feedback process and improving user management.
  • Offers direct integration with Intercom, enhancing customer communication and support.

Features Pendo misses

  • No option for contributions without logging in, which might limit feedback opportunities.
  • Lacks private boards, missing out on customizable and controlled feedback environments.
  • Lacks a prioritization matrix, making it harder to strategize feedback implementation.
  • No custom statuses feature, limiting feedback and project tracking customization.
  • No GitHub integration for linking feedback to code.

Languages comparison

Language Frill Pendo
english Flag English   

Reviews and awards comparison

Product G2 Capterra Trustpilot
Frill 4.8/5 4.7/5 4.6/5
Pendo 4.4/5 4.5/5 3.2/5

Price comparison

Frill offers a 14 day free trial. Pricing begins at $25 per month.

Pendo does not offer a free trial. Pricing begins at $0 per month.

Conclusion

Choosing between Frill and Pendo ultimately depends on your team's unique needs and workflow preferences.

Frill is tailored for those seeking a wide array of product management tools and functionalities. Meanwhile, Pendo offers a streamlined experience, focusing on efficient feedback capture and roadmap development.

Consider your project's scope and team dynamics to guide your choice.

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Did you know 80% of software features are rarely or never used? That's a lot of wasted effort.

SaaS software companies spend billions on unused features. In 2025, it was $29.5 billion.

We saw this problem and decided to do something about it. Product teams needed a better way to decide what to build.

That's why we created ProductLift - to put all feedback in one place, helping teams easily see what features matter most.

In the last five years, we've helped over 3,051 product teams (like yours) double feature adoption and halve the costs. I'd love for you to give it a try.

Ruben Buijs, Founder
Ruben Buijs

Founder & Digital Consultant