Jira Product Discovery vs Productboard (2026): Features & Pricing Compared

Jira Product Discovery vs Productboard: Two popular product management tools with fundamentally different approaches. JPD is cheap and Jira-native but lacks customer-facing features. Productboard is feature-rich but expensive. For teams who want public feedback collection without enterprise complexity, ProductLift offers a simpler path at $14/month.

The Verdict

Jira Product Discovery excels at internal prioritization for teams already using Jira Software. At $8.15/user/month (free for small teams), it's the budget option. But the critical limitation: no public feedback portal. Customers can't vote directly—you must manually relay their feedback. This defeats the purpose for teams wanting direct customer input.

Productboard is the opposite: feature-rich with excellent customer research tools and prioritization frameworks. But at $25-90/maker/month, costs escalate quickly. A 10-person team pays $250-900/month—often for features they'll never use.

Bottom line: JPD for Jira-native teams doing internal prioritization. Productboard for enterprise teams with budget. Neither is ideal for SMBs wanting simple public feedback at reasonable cost.

Quick Comparison

Feature	Jira Product Discovery	Productboard
Starting Price	$8.15/user/mo (free <10)	$25/maker/month
10-User Cost	~$82/month	$250-900/month
Public Feedback Portal	No	Limited
Customer Voting	No (internal only)	Yes
G2 Rating	4.2/5	4.3/5
Key Strength	Jira integration	Prioritization frameworks
Key Weakness	No public portal	Per-maker pricing
Best For	Atlassian teams	Enterprise PM teams

Features comparison

Features Productboard has that Jira Product Discovery doesn’t

• Includes user profiles, personalizing the feedback process and improving user management.
• Offers a widget to embed in your product, seamlessly integrating feedback collection into user experience.
• Offers direct integration with Intercom, enhancing customer communication and support.
• Integrates with Azure DevOps for enterprise development workflows.
• Connects with 5,000+ apps through Zapier for workflow automation.

Features Productboard misses

• No features missing compared to Jira Product Discovery.

Languages comparison

Reviews and awards comparison

Price comparison

The pricing difference is significant:

Team Size	JPD (Standard)	Productboard (Pro)	Difference
5 users	$41/mo	$450/mo	$409/mo
10 users	$82/mo	$900/mo	$818/mo
20 users	$164/mo	$1,800/mo	$1,636/mo

JPD is 5-10x cheaper—but you're paying for fundamentally different products. JPD is internal-only prioritization; Productboard includes customer-facing feedback.

The hidden JPD cost: You still need a separate feedback tool to collect customer input. Add Canny ($79-661/mo) or similar, and the price gap narrows considerably.

When to Choose Jira Product Discovery

Choose JPD if:

• You're all-in on Atlassian — Already using Jira Software, Confluence, etc.
• Internal prioritization is enough — Your PM team decides without direct customer voting.
• Budget is critical — Can't justify $250+/month for Productboard.
• You have another feedback channel — Customer success manually captures requests.
• Small team — Free tier works for up to 10 users.

When to Choose Productboard

Choose Productboard if:

• Enterprise budget available — $900+/month is acceptable.
• Deep prioritization matters — You need value/effort scoring, customer segments.
• Sales integration required — Want to link feedback to Salesforce opportunities.
• Large PM team — Multiple product managers need collaboration features.
• Customer research focus — Building products based on extensive user interviews.

Consider ProductLift Instead

Both JPD and Productboard have significant trade-offs. JPD lacks customer-facing features entirely. Productboard's pricing excludes most SMBs.

ProductLift offers a middle path:

• $14/month per admin — Unlimited voters included. Far less than Productboard's per-maker costs.
• Public feedback portal — Unlike JPD, customers can vote and submit ideas directly.
• Knowledge base included — Unlike both JPD and Productboard.
• 22 languages — More than JPD's 19, professional translations not auto-translate.
• RICE, ICE, MoSCoW scoring — Built-in prioritization frameworks.
• Jira integration — Connect feedback to Jira issues.
• Stripe integration — See which feedback comes from your highest-value customers.

For teams who want simple, affordable feedback collection with prioritization—without enterprise complexity—ProductLift delivers more value.

Start your free trial →

Conclusion

Jira Product Discovery is best for Atlassian-native teams doing internal prioritization on a budget. The lack of public feedback portal is a dealbreaker for customer-facing use cases.

Productboard is best for enterprise product teams with budget for comprehensive product management. The per-maker pricing model makes it expensive for smaller teams.

For most SMBs and startups wanting public feedback collection at reasonable cost, neither tool is optimal. Consider ProductLift for the features of both at a fraction of the price.

Frequently Asked Questions

Is Jira Product Discovery better than Productboard?

It depends on your needs. JPD is better for Atlassian-native teams doing internal prioritization on a budget. Productboard is better for enterprise teams needing comprehensive customer research and prioritization tools. JPD lacks public feedback portals; Productboard is expensive.

Can customers vote in Jira Product Discovery?

No. JPD is an internal tool—customers cannot directly submit ideas or vote. You must manually enter their feedback. This is the primary limitation versus Productboard and dedicated feedback tools.

How much does Productboard cost for a 10-person team?

On the Pro plan (most common), 10 makers cost $900/month ($10,800/year). On Essentials, it's $250/month ($3,000/year). Enterprise pricing is custom.

Does Jira Product Discovery have a free plan?

Yes. JPD is free for up to 10 users. After that, Standard pricing is $8.15/user/month. However, you also need a Jira Software subscription.

What's the main difference between JPD and Productboard?

JPD is an internal prioritization tool for Jira users—no public feedback portal. Productboard is a comprehensive product management platform with customer research, public portals, and advanced prioritization. JPD is cheaper but limited; Productboard is expensive but feature-rich.

Can I use Jira Product Discovery without Jira Software?

No. JPD requires a Jira Software subscription. It's designed as an extension to the Atlassian ecosystem, not a standalone product.

Is there a cheaper alternative to both JPD and Productboard?

Yes. ProductLift offers public feedback collection, roadmap, changelog, and knowledge base for $14/month per admin—no per-user pricing. It includes Jira integration like JPD and prioritization frameworks like Productboard.

Which tool has better Jira integration?

JPD has native Jira integration since it's an Atlassian product. Ideas become Jira issues with one click. Productboard has strong Jira integration too, but it's not as seamless. ProductLift also offers Jira integration at a lower price point.