Pendo vs UserVoice
Ruben Buijs
5 minutes · Written on Mar 11, 2024
Choosing the correct product management tool can give you a significant edge. This comparison between Pendo and UserVoice, two leading platforms, helps you make an informed decision. Explore their offerings, prices, reviews, and features.
Table of contents
- What is Pendo?
- What is UserVoice?
- Features comparison
- Languages comparison
- Reviews comparison
- Price comparison
- Conclusion
What is Pendo?
Analytics, in-app guides, and feedback. Together. Everything you need to create the best software experiences for customers and employees.
Read more: 8 Pendo Alternatives
What is UserVoice?
The ultimate tool for product discovery. Transform your product’s future through real user feedback, guiding you to uncover problems worth solving and solutions worth building. Join us and start your discovery journey today.
Read more: 15 UserVoice Alternatives
Features comparison
| Feature | Pendo | UserVoice |
|---|---|---|
| Contribute Without Logging In | ||
| Private Boards | ||
| Weekly Reports | ||
| User Profiles | ||
| Internal Comments | ||
| Prioritization Matrix | ||
| Embeddable Widget | ||
| API Access | ||
| Single Sign-On (SSO) | ||
| Custom Statuses | ||
| Intercom Integration | ||
| Estimated Dates |
Features UserVoice has that Pendo doesn’t
- Enables internal comments, facilitating team discussions and collaboration on feedback.
- Features a prioritization matrix, aiding in decision-making and feedback implementation planning.
- Includes API access, allowing for extensive customization and integration capabilities.
- Provides Single Sign-On (SSO) feature for secure and simplified access.
Features UserVoice misses
- No features missing compared to Pendo.
Languages comparison
| Language | Pendo | UserVoice |
|---|---|---|
English
|
Reviews and awards comparison
| Product | G2 | Capterra | Trustpilot |
|---|---|---|---|
| Pendo | 4.4/5 | 4.5/5 | 3.2/5 |
| UserVoice | 4.5/5 | 4.2/5 | 2.8/5 |
Price comparison
Pendo does not offer a free trial. Pricing begins at $583.00 per month.
UserVoice offers a 21 day free trial. Pricing begins at $699.00 per month.
Conclusion
Choosing between Pendo and UserVoice ultimately depends on your team's unique needs and workflow preferences.
Pendo is tailored for those seeking a wide array of product management tools and functionalities. Meanwhile, UserVoice offers a streamlined experience, focusing on efficient feedback capture and roadmap development.
Consider your project's scope and team dynamics to guide your choice.
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