Canny vs Pendo
Ruben Buijs
5 minutes · Written on Mar 11, 2024
Choosing the correct product management tool can give you a significant edge. This comparison between Canny and Pendo, two leading platforms, helps you make an informed decision. Explore their offerings, prices, reviews, and features.
Table of contents
- What is Canny?
- What is Pendo?
- Features comparison
- Languages comparison
- Reviews comparison
- Price comparison
- Conclusion
What is Canny?
Canny is a single place for all customer feedback. It saves you time managing all the feedback while keeping your customers in the loop. Let your customers post and vote on feedback from within your website or mobile app. You'll get an organized list of feedback that you can use to inform your roadmap.
Read more: 18 Canny Alternatives
What is Pendo?
Analytics, in-app guides, and feedback. Together. Everything you need to create the best software experiences for customers and employees.
Read more: 8 Pendo Alternatives
Features comparison
| Feature | Canny | Pendo |
|---|---|---|
| Contribute Without Logging In | ||
| Private Boards | ||
| Weekly Reports | ||
| User Profiles | ||
| Internal Comments | ||
| Prioritization Matrix | ||
| Embeddable Widget | ||
| API Access | ||
| Single Sign-On (SSO) | ||
| Custom Statuses | ||
| Intercom Integration | ||
| Estimated Dates |
Features Pendo has that Canny doesn’t
- Offers a widget to embed in your product, seamlessly integrating feedback collection into user experience.
Features Pendo misses
- Lacks private boards, missing out on customizable and controlled feedback environments.
- No internal comments feature, limiting in-team communication on user feedback.
- No API access, restricting customization and integration possibilities with other tools.
- Lacks Single Sign-On (SSO), missing a layer of convenience and security for users.
- No custom statuses feature, limiting feedback and project tracking customization.
Languages comparison
| Language | Canny | Pendo |
|---|---|---|
English
|
Reviews and awards comparison
| Product | G2 | Capterra | Trustpilot |
|---|---|---|---|
| Canny | 4.6/5 | 4.7/5 | 3.1/5 |
| Pendo | 4.4/5 | 4.5/5 | 3.2/5 |
Price comparison
Canny does not offer a free trial. Pricing begins at $400.00 per month.
Pendo does not offer a free trial. Pricing begins at $583.00 per month.
Conclusion
Choosing between Canny and Pendo ultimately depends on your team's unique needs and workflow preferences.
Canny is tailored for those seeking a wide array of product management tools and functionalities. Meanwhile, Pendo offers a streamlined experience, focusing on efficient feedback capture and roadmap development.
Consider your project's scope and team dynamics to guide your choice.
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from Utrecht 