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Knowledge Base

All things you need for effective product management, covering topics such as roadmap development, feature prioritization, and stakeholder communication.

10 SaaS Knowledge Base Examples With Takeaways
10 SaaS Knowledge Base Examples With Takeaways

Explore 10 real SaaS knowledge base examples from Stripe, Notion, Slack, and more. See what makes each effective and how to apply those lessons.

Ruben Buijs
Ruben Buijs
Feb 8, 2026
12 Knowledge Base Best Practices for SaaS Teams
12 Knowledge Base Best Practices for SaaS Teams

Discover 12 proven knowledge base best practices for SaaS. Learn how to structure, write, and maintain help articles that reduce support tickets.

Ruben Buijs
Ruben Buijs
Jan 25, 2026
How to Create a Knowledge Base: 8-Step Guide
How to Create a Knowledge Base: 8-Step Guide

Learn how to create a knowledge base from scratch. This guide covers planning, writing, structuring, and maintaining help docs that reduce support tickets.

Ruben Buijs
Ruben Buijs
Jan 14, 2026
Knowledge Base vs FAQ: Differences Explained
Knowledge Base vs FAQ: Differences Explained

Learn the key differences between a knowledge base and FAQ page. See when to use each, how they compare on structure and depth, and how to combine both.

Ruben Buijs
Ruben Buijs
Jan 2, 2026

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