Canny vs Frill (2026): Features & Pricing Compared
Ruben Buijs
Updated on Aug 21, 2026 · Written on Mar 11, 2024 · 5 minutes
Choosing the correct product management tool can give you a significant edge. This comparison between Canny and Frill, two leading platforms, helps you make an informed decision. Explore their offerings, prices, reviews, and features.
Table of contents
- What is Canny?
- What is Frill?
- Features comparison
- Languages comparison
- Reviews comparison
- Price comparison
- Conclusion
What is Canny?
Canny is a feedback management platform that helps teams collect, organize, and analyze customer feedback. It offers voting boards, roadmaps, and strong integrations with GitHub and Intercom. Known for its clean interface but uses tracked user pricing that increases with growth.
Read more: 10 Canny Alternatives
What is Frill?
Frill is a developer-friendly feedback platform with strong GitHub and Jira integrations plus AI features. Pricing starts at $25/mo (Startup) and scales through Business $49/mo, Growth $149/mo, and Enterprise from $349/mo. Prioritization scoring is included but lacks internal comments, knowledge base, and multi-language support.
Read more: 10 Frill Alternatives
Features comparison
| Feature | Canny | Frill |
|---|---|---|
| Contribute Without Logging In | ||
| Private Boards | ||
| Weekly Reports | ||
| User Profiles | ||
| Internal Comments | ||
| Prioritization Matrix | ||
| Embeddable Widget | ||
| API Access | ||
| Single Sign-On (SSO) | ||
| Custom Statuses | ||
| Intercom Integration | ||
| Estimated Dates | ||
| Knowledge Base | ||
| AI Features | ||
| Slack Integration | ||
| Stripe Integration | ||
| Jira Integration | ||
| Azure DevOps Integration | ||
| Zapier Integration | ||
| GitHub Integration | ||
| User Segments | ||
| Changelog | ||
| Public Roadmap | ||
| Webhooks | ||
| Vote on Behalf | ||
| Custom CSS |
Features Frill has that Canny doesn't
- Allows contributions without logging in, enhancing accessibility and engagement.
- Features a prioritization matrix, aiding in decision-making and feedback implementation planning.
Features Frill misses
- Lacks user profiles, reducing personalization and detailed user tracking.
- No internal comments feature, limiting in-team communication on user feedback.
- Lacks Intercom integration, missing out on streamlined customer interactions.
- Does not offer estimated dates for implementations, reducing clarity around feedback resolution timelines.
- No custom CSS option for advanced styling.
Languages comparison
| Language | Canny | Frill |
|---|---|---|
English
|
Reviews and awards comparison
| Product | G2 | Capterra | Trustpilot |
|---|---|---|---|
| Canny | 4.6/5 | 4.7/5 | 3.1/5 |
| Frill | 4.8/5 | 4.7/5 | 4.6/5 |
Price comparison
Canny does not offer a free trial. Pricing begins at $0 per month.
Frill offers a 14 day free trial. Pricing begins at $25 per month.
Looking for a Better Alternative?
ProductLift combines feedback, roadmap, changelog, and knowledge base starting at $19/mo with unlimited users. No per-seat pricing.
14-day free trial · No credit card required · Set up in under 5 minutes
Conclusion
Choosing between Canny and Frill ultimately depends on your team's unique needs and workflow preferences.
Canny is tailored for those seeking a wide array of product management tools and functionalities. Meanwhile, Frill offers a streamlined experience, focusing on efficient feedback capture and roadmap development.
Consider your project's scope and team dynamics to guide your choice.
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Ruben Buijs
Founder & Digital Consultant