This is the cookie statement of Ruby Foundry B.V. operating under the name ProductLift, hereinafter: ProductLift. ProductLift is registered at the Dutch Chamber of Commerce with number 99995662 and is located at Mulderstraat 35 (3581GP) in Utrecht (The Netherlands).
app.productlift.dev and any customer portal hosted on a *.productlift.dev subdomain: the ProductLift application where customers and their end-users submit feedback, vote on features, read changelogs, and use related functionality.
End-users of a customer portal interact with cookies set by the application. Customers operating a portal are responsible for providing their own notice to their end-users where required by applicable law; this page describes the cookies ProductLift itself sets on those domains.
What cookies are
A cookie is a small text file that a website stores on your browser when you visit. Cookies can be used to remember your session, keep the site secure, remember preferences, or to collect analytics about how the site is used.
Categories of cookies we use
ProductLift uses three categories of cookies:
Strictly necessary cookies: required for the website and application to function (for example, to keep you logged in and to prevent cross-site request forgery). These do not require consent.
Functional cookies: remember choices you make or enable features such as the support chat widget and anonymous voting. These do not require consent where they are strictly necessary to deliver a feature you requested.
Analytics and marketing cookies: help us understand how visitors use the marketing website so we can improve it. These are loaded only on the marketing website (not inside the application) and are set only to the extent permitted by your consent and applicable law.
Cookies on productlift.dev (marketing website)
Cookie
Purpose
Category
Retention
Provider
productlift_site_session
Maintains your session on the marketing website.
Strictly necessary
Session (expires within a few hours)
ProductLift (first-party)
XSRF-TOKEN
Cross-site request forgery protection for forms submitted on the site.
Strictly necessary
Session (expires within a few hours)
ProductLift (first-party)
vid
Anonymous first-party identifier used to maintain visitor context between page loads.
Functional
90 days
ProductLift (first-party)
widget_load_key
Set by the Boei support chat widget that ProductLift embeds on its own marketing site. Keeps the support chat conversation alive as you navigate between pages. First-party on productlift.dev, not used for cross-site tracking.
Functional
~30 days
ProductLift (first-party)
Plausible (cookieless)
We use Plausible for privacy-friendly analytics on the marketing website. Plausible does not use cookies and does not collect personal data.
Analytics (no cookie)
n/a
Plausible Insights
Google Tag Manager / Google Analytics
We load Google Tag Manager on the marketing website. Where it triggers Google Analytics, this may set _ga and _ga_* cookies to measure traffic and campaign effectiveness.
Analytics / marketing
Up to 2 years
Google LLC
Cookies on app.productlift.dev and customer portals (*.productlift.dev)
The application sets only the cookies required to run the service and to support optional features such as anonymous voting. No analytics or marketing cookies are set inside the application.
Cookie
Purpose
Category
Retention
Provider
productlift_session_v2
Authenticates your session inside the ProductLift application and customer portals.
Strictly necessary
~12 months (extended with activity)
ProductLift (first-party)
XSRF-TOKEN
Cross-site request forgery protection for forms and API requests inside the application.
Strictly necessary
~12 months (extended with activity)
ProductLift (first-party)
anon_user_id
Set on portals that have anonymous voting enabled. Allows the portal to recognise returning anonymous voters so the same person cannot vote twice on the same item.
Functional (set only when anonymous voting is enabled)
~12 months
ProductLift (first-party)
Third-party services
The marketing website may link to social networks (for example LinkedIn, X/Twitter, YouTube). If you click such a link, the third party may set its own cookies under its own privacy and cookie policy. ProductLift is not responsible for cookies set by third-party websites you visit after leaving productlift.dev.
Managing cookies
You can block or delete cookies at any time through your browser settings. Blocking strictly necessary cookies may prevent the website or application from working correctly (for example, you may not be able to stay logged in).
Changes to this Cookie Statement
ProductLift can update this cookie statement at any time. The most recent version is always published on this page. If you have questions about how we use cookies, contact us at [email protected].
from Utrecht 