Pendo vs UserVoice (2026): Features & Pricing Compared
Ruben Buijs
Updated on Jun 28, 2026 · Written on Mar 11, 2024 · 5 minutes
Choosing the correct product management tool can give you a significant edge. This comparison between Pendo and UserVoice, two leading platforms, helps you make an informed decision. Explore their offerings, prices, reviews, and features.
Table of contents
- What is Pendo?
- What is UserVoice?
- Features comparison
- Languages comparison
- Reviews comparison
- Price comparison
- Conclusion
What is Pendo?
Pendo is primarily a product analytics and user onboarding platform that also includes feedback features. It's analytics-first, feedback-second, with three plans (Base, Core, Ultimate) all requiring custom quotes.
Read more: 8 Pendo Alternatives
What is UserVoice?
UserVoice is an enterprise-grade product feedback platform trusted by Fortune 500 companies. It offers advanced analytics and prioritization tools with pricing starting at $16,000/year. No per-seat charges. 30-day trial available after talking to their team.
Read more: 12 UserVoice Alternatives
Features comparison
| Feature | Pendo | UserVoice |
|---|---|---|
| Contribute Without Logging In | ||
| Private Boards | ||
| Weekly Reports | ||
| User Profiles | ||
| Internal Comments | ||
| Prioritization Matrix | ||
| Embeddable Widget | ||
| API Access | ||
| Single Sign-On (SSO) | ||
| Custom Statuses | ||
| Intercom Integration | ||
| Estimated Dates | ||
| Knowledge Base | ||
| AI Features | ||
| Slack Integration | ||
| Stripe Integration | ||
| Jira Integration | ||
| Azure DevOps Integration | ||
| Zapier Integration | ||
| GitHub Integration | ||
| User Segments | ||
| Changelog | ||
| Public Roadmap | ||
| Webhooks | ||
| Vote on Behalf | ||
| Custom CSS |
Features UserVoice has that Pendo doesn't
- Enables internal comments, facilitating team discussions and collaboration on feedback.
- Features a prioritization matrix, aiding in decision-making and feedback implementation planning.
- Integrates with Azure DevOps for enterprise development workflows.
- Allows team members to vote on behalf of customers.
Features UserVoice misses
- Lacks user profiles, reducing personalization and detailed user tracking.
- Lacks Intercom integration, missing out on streamlined customer interactions.
Languages comparison
| Language | Pendo | UserVoice |
|---|---|---|
English
|
Reviews and awards comparison
| Product | G2 | Capterra | Trustpilot |
|---|---|---|---|
| Pendo | 4.4/5 | 4.5/5 | 3.2/5 |
| UserVoice | 4.5/5 | 4.2/5 | 2.8/5 |
Price comparison
Pendo does not offer a free trial. Pricing begins at $0 per month.
UserVoice offers a 30 day free trial. Pricing begins at $1333 per month.
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Conclusion
Choosing between Pendo and UserVoice ultimately depends on your team's unique needs and workflow preferences.
Pendo is tailored for those seeking a wide array of product management tools and functionalities. Meanwhile, UserVoice offers a streamlined experience, focusing on efficient feedback capture and roadmap development.
Consider your project's scope and team dynamics to guide your choice.
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Ruben Buijs
Founder & Digital Consultant