Feature Request Tracking Software

Track Feature Requests from Submission to Shipped

One place for every feature request. Users vote, AI prioritizes, Stripe shows revenue impact. When you ship, every voter gets notified automatically.

4.8 on G2 5,204 teams Live in 10 minutes

Try the Live Demo

★★★★★

from 124+ reviews

G2 4.8 Capterra 4.8

See How Feature Request Tracking Works

This is a live feedback board. Submit a request, click vote, explore statuses. This is exactly what your users will see.

The Full Tracking Journey

A feature request enters your board and travels through every stage until it ships. Nothing falls through the cracks.

Request Submitted

A user submits a feature request through your board, or your team adds one from email, Slack, a support ticket, or a sales call. It lands in one central backlog.

Voted and Prioritized

Other users find the request and upvote it. AI scores it against your product vision. Stripe attaches revenue data to every voter so you see the money behind the demand.

Added to Roadmap

You drag the request to Planned or In Progress on your public roadmap. Every voter sees the status change automatically. No manual update emails.

Shipped and Notified

Move it to Shipped. Every voter gets an email notification. The feature appears in your changelog. The loop is closed and users feel heard.

What Changes When You Track Requests Properly

Before

With ProductLift

×Feature requests scattered across email, Slack, spreadsheets, and sticky notes

✓Every request in one board with votes, comments, and revenue data attached

×No status updates. Users ask "Did you see my request?" repeatedly

✓Automatic notifications at every status change. Users stay informed without asking.

×Duplicate requests pile up and inflate your backlog

✓Merge duplicates with one click. Votes and comments combine into the original.

×You guess which requests matter most based on who spoke loudest

✓AI scores every request against your vision, votes, and Stripe revenue data

×You ship a feature and the people who asked for it never find out

✓Every voter gets notified. It appears in your changelog. They come back.

Everything You Need to Track Requests

Centralize from All Channels

Users submit directly on your board. Your team adds requests from email, Slack, Intercom, sales calls, and support tickets. Everything lands in one backlog with full context.

Vote on Behalf of Users

A customer mentions a feature on a sales call? Add their vote with one click. Their name, company, and MRR are attached. They get notified when it ships even if they never visited your board.

Merge Duplicate Requests

Three users ask for the same thing using different words. Merge them into one post. All votes, comments, and subscribers combine. Your backlog stays clean.

AI Prioritization

Define your product vision once. AI analyzes every request against that vision, user demand, and strategic fit. It recommends what to build next so you stop debating in meetings.

Stripe Revenue Behind Every Vote

Connect Stripe and see MRR, LTV, and plan tier for every voter. A request from ten enterprise users carries more weight than one from a hundred free accounts.

The Journey Model

A request travels from feedback board to roadmap to changelog to knowledge base. Every status change triggers notifications. The full history of votes, comments, and context is preserved.

5,204

Teams tracking feature requests with ProductLift

4.8

Average rating on G2 and Capterra

Languages supported out of the box

What Teams Say After Switching

Sebastian F.

Entrepreneur

★★★★★

This app will help you connect with your users and gather feedback like never before. The UI is clean and focused. The different pages and forms can be fully customized. Ruben is an amazing developer and entrepreneur with a proven track record. ProductLift is going places and you should get onboard.

AppSumo

Aaron Dye

★★★★★

An excellent product with equally excellent support! Everything just works, and when I had questions, the team was incredibly responsive.

Google

Timothy M.

Product Manager

★★★★★

This tool is literally a needle in a haystack. I was using Frill, and this doesn't even compare. The user interface, the way it lays out — so amazing. Also amazing support team!

AppSumo

Ben

Product Owner

★★★★★

Helped us quickly move away from our antiquated spreadsheet to a user-interactive system. User feedback is now collected in real-time. Support has been super speedy!

AppSumo

Marco

★★★★★

Based in Europe, ideal for privacy-conscious customer interaction. Constant improvements by Ruben together with thorough support make ProductLift a solid and future-proof choice.

AppSumo

Chris R.

Founder

★★★★★

By far the most customizable of all the feedback tools and much better than Feedbear. Developer is super responsive and support has been great. Highly recommend!

AppSumo

Who Needs Feature Request Tracking

SaaS Product Managers

You get feature requests from support, sales, success, and your own users. They live in five different tools. ProductLift puts them in one place, attaches revenue data, and shows you what to build next.

Support Teams

Stop copy-pasting the same "we will consider it" reply. Add votes on behalf of customers with one click. When the feature ships, every customer who asked gets notified automatically.

Developer Tools and APIs

Your users are technical and have strong opinions. Give them a public board to vote and discuss. Integrate with Jira so accepted requests flow into your sprint backlog.

Agencies and Client Work

Create a board per client. They submit requests, vote on priorities, and check progress on the roadmap. Replace status update meetings with a shared tracking board.

From Idea to Shipped Feature

One platform for the entire product lifecycle. Each step feeds the next.

Collect Feedback

Users submit feature requests and vote on priorities.

Plan on Your Roadmap

Drag items to Planned. Voters see the status change.

Ship and Announce

Move to Shipped. It becomes a changelog entry. Voters get notified.

Document It

Generate a help article from shipped features. AI writes the draft.

I built ProductLift because I was losing feature requests in email threads and spreadsheets. Customers would ask for something, I would forget, and months later they would ask again. Or worse, I would ship exactly what they wanted and they would never find out.

ProductLift tracks every request from the moment it is submitted to the moment you ship it. Users vote, AI helps you prioritize, and when you deliver, every person who asked gets notified. That closed loop is why over 6,000 teams trust it today.

Ruben Buijs

Founder of ProductLift

From Scattered Requests to a Prioritized Backlog

Feature requests come from everywhere. Customers email your support team. Sales reps hear them on calls. Users post in Slack communities. Developers notice patterns in bug reports. Without a system, these requests live in five different places and nobody sees the full picture.

ProductLift consolidates all of those inputs into one ranked list. Your support team adds votes on behalf of customers. Your sales team logs requests from prospect calls. Users vote directly on your public board. Every request carries context: who asked, what plan they are on, how much revenue they represent, and how many other users want the same thing.

AI analyzes your entire backlog against your product vision and recommends what to build next. RICE, ICE, and MoSCoW frameworks give you structured scoring. Stripe integration attaches MRR, LTV, and plan tier to every voter so you can filter by revenue impact.

When you decide to build something, drag it to your roadmap. Everyone who voted sees the status change. When you ship, they get notified and the feature appears in your changelog. The full history of votes, comments, and status changes is preserved. Nothing gets lost. Nobody gets forgotten.

Feature Request Tracking FAQ

Where do feature requests come from?

Anywhere your users and team interact. Users submit directly on your public feedback board. Your support team adds requests from tickets. Sales reps log them from prospect calls. You can also import from email, Slack, and meeting transcripts. ProductLift's vote on behalf feature lets any team member add a request with full customer context attached.

Can I import existing requests?

Yes. Bulk import from CSV with one click. If you are migrating from another tool like Canny, Rapidr, Nolt, or a spreadsheet, you can import your existing requests, votes, and comments. ProductLift also offers free migration assistance to help you move everything over.

How do I handle duplicates?

Merge duplicate requests with one click. When you merge, all votes, comments, and subscribers from the duplicate are combined into the original post. Your backlog stays clean and vote counts reflect true demand. You can also split a post if someone submitted multiple requests in one.

What happens when I ship a feature?

Move the request to Shipped status. Every user who voted or subscribed gets an email notification. The feature automatically appears in your public changelog. If you want, AI can generate a knowledge base article explaining the new feature. The full history of the request, from first vote to shipped, is preserved.

How does AI prioritization work?

Define your product vision in ProductLift. AI analyzes every request in your backlog against that vision, user demand, and strategic alignment, then recommends what to build next. You can also use RICE, ICE, and MoSCoW scoring frameworks. Combine AI suggestions with Stripe revenue data for a complete picture of what matters most.

What does it cost?

Plans start at $19/mo (billed annually) with unlimited end users on every plan. The Starter plan includes feedback boards, voting, roadmap, changelog, and knowledge base. Pro ($49/mo annual) adds AI features, Stripe integration, Jira sync, and all integrations. 14-day free trial, no credit card required.

How is this different from Canny or Rapidr?

ProductLift combines feedback, roadmap, changelog, and knowledge base in one platform with a connected journey model. Requests travel from submission to shipped to documented without leaving the tool. White-label branding and AI credits are included on all plans, with the prioritization frameworks and Stripe revenue data from Pro. Most competitors charge extra for these or don't offer them at all.

Start Tracking Feature Requests Today

Set up your feedback board in 10 minutes. Your first feature request could arrive today.

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