Avada Knowledge Base Plugin

Users Find Answers Without Filing a Ticket.

An AI-powered knowledge base for your Avada site. Users search and find answers instantly. Zero database load, zero performance impact.

5,204 Avada sites 4.8 on G2 5-minute setup

See Demo

★★★★★

from 124+ reviews

G2 4.8 Capterra 4.8

Try It Right Now

This is a live knowledge base. Try searching for an article. That is exactly how it works on your Avada site.

How It Actually Works

Users find answers on their own. Your support team focuses on what matters.

Write articles (AI helps)

Use the editor or let AI draft documentation for sites built with Avada. Design guides, setup instructions, and FAQs.

Users search and find answers

AI-powered search handles typos, synonyms, and intent. Users find the right article without filing a ticket.

Analytics show content gaps

Every search is logged, including failed ones. You see exactly what to write next based on real user needs.

Unanswered questions become feature requests

When users search for something that doesn't exist yet, it can become a tracked feature request in your feedback board.

Why Avada Sites Need a Better Knowledge Base

Before

With ProductLift

×Avada's extensive options panel generates hundreds of support questions

✓Organized knowledge base answers configuration questions before users ask

×Fusion Builder documentation is scattered across ThemeFusion docs and YouTube

✓Centralized help center with AI search covers every topic in one place

×Best selling theme sites need professional documentation that matches their quality

✓Fully branded knowledge base with custom colors and fonts matches your Avada design

×Complex WordPress builds with Avada need guides covering dozens of features

✓Unlimited hierarchy organizes documentation from basic setup to advanced customization

What You Can Do With This

Let AI Write Your Documentation

Talk to AI to generate help articles for your Avada site. Any team member can create polished documentation in minutes, not hours.

See What Users Search For

Analytics log every search query on your Avada knowledge base, including failed searches. Know exactly which articles to write next.

Make It Look Like Part of Your Site

Custom colors that match your Avada site design. Custom fonts, custom domain. Remove all ProductLift branding. Your visitors see your brand, not ours.

5,204

Teams using ProductLift knowledge bases

4.8

Rating on G2 and Capterra

5 min

To set up on Avada

Trusted by Website Designers And Developers Worldwide

Sebastian F.

Entrepreneur

★★★★★

This app will help you connect with your users and gather feedback like never before. The UI is clean and focused. The different pages and forms can be fully customized. Ruben is an amazing developer and entrepreneur with a proven track record. ProductLift is going places and you should get onboard.

AppSumo

Aaron Dye

★★★★★

An excellent product with equally excellent support! Everything just works, and when I had questions, the team was incredibly responsive.

Google

Timothy M.

Product Manager

★★★★★

This tool is literally a needle in a haystack. I was using Frill, and this doesn't even compare. The user interface, the way it lays out — so amazing. Also amazing support team!

AppSumo

Ben

Product Owner

★★★★★

Helped us quickly move away from our antiquated spreadsheet to a user-interactive system. User feedback is now collected in real-time. Support has been super speedy!

AppSumo

Marco

★★★★★

Based in Europe, ideal for privacy-conscious customer interaction. Constant improvements by Ruben together with thorough support make ProductLift a solid and future-proof choice.

AppSumo

Chris R.

Founder

★★★★★

By far the most customizable of all the feedback tools and much better than Feedbear. Developer is super responsive and support has been great. Highly recommend!

AppSumo

Who Uses a Knowledge Base on Avada

Web Design Agencies

Create client-facing documentation covering how to edit content, update pages, and manage their site.

SaaS Product Teams

Reduce support tickets with self-service documentation. AI-powered search helps users find answers instantly.

Freelance Designers

Document your design process, brand guidelines, and site management instructions for clients.

From Idea to Shipped Feature

One platform for the entire product lifecycle. Each step feeds the next.

Collect Feedback

Users submit feature requests and vote on priorities.

Plan on Your Roadmap

Drag items to Planned. Voters see the status change.

Ship and Announce

Move to Shipped. It becomes a changelog entry. Voters get notified.

Document It

Generate a help article from shipped features. AI writes the draft.

Visual builders attract users who think visually. Your knowledge base should match that expectation with rich content: screenshots, embedded videos, and step-by-step guides that show rather than tell.

ProductLift's WYSIWYG editor supports images, Loom videos, code blocks, and tables. AI helps write and improve articles so any team member can create polished documentation.

Ruben Buijs

Founder of ProductLift

Why Avada Sites Need a Dedicated Knowledge Base

Avada's extensive feature set and Fusion Builder options create powerful websites, but that power means users have questions. Lots of them. A knowledge base with AI powered search gives your users instant answers about your product without waiting for email support. ProductLift handles the search intelligence, article organization, and analytics while you focus on writing the content.

The ThemeFusion ecosystem serves users ranging from WordPress beginners to experienced developers. Your documentation needs to cover that full spectrum. ProductLift's unlimited hierarchy lets you organize articles from quick start guides to advanced customization tutorials. AI powered search handles natural language queries like "how do I change the header color" and surfaces the right article instantly.

Adding a knowledge base to an Avada page uses Fusion Builder's Code Block element. Paste the embed code and save. The knowledge base loads responsively inside your layout. For a standalone documentation portal, host on a subdomain like help.yoursite.com and link from your Avada navigation menu. Either approach keeps your WordPress database and server resources untouched.

Support ticket reduction is the primary return on investment for a knowledge base. ProductLift's analytics track article views, failed searches, and user behavior patterns. Those metrics show you exactly which topics need more documentation and which existing articles need improvement. Over time, your knowledge base becomes a self-improving system that deflects more tickets with each article you publish.

Explore More ProductLift Features

See what else you can add to your Avada site

Changelog

Keep your Avada users updated with a changelog

Feedback Board

Collect feedback from your Avada visitors

Public Roadmap

Share your roadmap with Avada visitors

Avada Knowledge Base Plugin FAQ

How do I add a knowledge base to my Avada site?

In Avada, add an HTML or code module to your page layout. Paste the ProductLift embed code and save. The embed is responsive and adapts to your design automatically. Alternatively, link to a hosted page on a custom subdomain.

Do I need to install a Avada plugin?

No. ProductLift is hosted on its own servers and embedded via a small code snippet. There's nothing to install, no database tables created, and no performance impact on your Avada site.

Can AI help me write knowledge base articles?

Yes. AI can rewrite and improve your drafts, making it easy for any team member to create polished documentation. Write a rough draft and let AI polish it.

Can the knowledge base be private?

Yes. Make your knowledge base public for all visitors or restrict access to authenticated users. Useful for internal team documentation or customer-only help centers.

How do I track what users are searching for?

Analytics show you which articles are most viewed, which search queries return no results, and where users drop off.

Can I customize the appearance?

Full customization for colors, fonts, and layout. White-label branding removes all ProductLift references.

Is there a free trial?

Yes. 14-day free trial with full access, no credit card required. Plans start at $19/mo (billed annually).

Comparing Knowledge Base Tools?

Still weighing options? Compare 14 of the top help-center and internal-wiki platforms side-by-side in our best knowledge base software guide. Real pricing, free-plan detail, AI-search notes, and ticket-deflection features for Zendesk Guide, Document360, Confluence, Notion, Guru, ProductLift, and more.

See How Users Find Answers

Create your knowledge base in 5 minutes. AI writes the first draft.

No credit card required · 14-day free trial · No plugin to install · Works with any theme