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  1. Home
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  3. Subprocessors

Subprocessors

ProductLift uses a small number of trusted third-party service providers ("subprocessors") to help deliver our service. These subprocessors may process limited personal data on our behalf for the specific purposes listed below.

We carefully evaluate each provider's security, privacy, and compliance posture. Where applicable, we enter into Data Processing Agreements (DPAs) and Standard Contractual Clauses (SCCs) or other appropriate safeguards.

This page is the authoritative list of ProductLift's sub-processors. It is referenced from, and should be read together with, our Data Processing Agreement.

Subprocessor Purpose Data Categories Processing Location Notes
DigitalOcean, LLC Primary application hosting & infrastructure Account data, content you submit in the app, logs Amsterdam, Netherlands (EEA) Main hosting provider for ProductLift
Hetzner Online GmbH Server hosting infrastructure Account data, content you submit in the app, logs Nuremberg, Germany (EEA) Additional hosting infrastructure alongside DigitalOcean
Amazon Web Services EMEA SARL (AWS S3) Storage of static assets & backups File uploads (e.g., images, attachments), encrypted backups EU-West, Ireland (EEA) Used for file uploads and encrypted backups
Mailgun Technologies, Inc. Transactional email delivery Recipient email, sender name, message metadata USA Transfer under SCCs. Can be replaced by SMTP or another email provider upon request
Stripe, Inc. Payment processing & billing Billing name, email, payment method details USA / EU Processes payments and subscription lifecycle events
OpenAI, Inc. AI language model processing (optional, configurable per customer) Prompts submitted to AI features and generated outputs USA Only used when AI features are enabled. API terms exclude use of input/output for model training.
Anthropic, Inc. AI language model processing (optional, configurable per customer) Prompts submitted to AI features and generated outputs USA Only used when AI features are enabled. API terms exclude use of input/output for model training.
Google LLC AI language model processing via Gemini (optional, configurable per customer) Prompts submitted to AI features and generated outputs USA Only used when AI features are enabled. API terms exclude use of input/output for model training.
Boei Customer support chat (admin area only) Name, email, chat messages Utrecht, Netherlands (EEA) Loaded in the admin area for support communications

Updates to This List

We may add or replace subprocessors as our service evolves. When we do, we will update this page. If you have a DPA with ProductLift, we will provide notice in accordance with that agreement.

Contact

If you have questions about our subprocessors or need a signed DPA, contact us at [email protected].

Last updated: 2026-04-19

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